Buffalo Wild Wings

4.0
1404 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
119 Bear Creek Blvd, Wilkes Barre, PA
18702, United States

Hours

Reviews

4.0
1,404 reviews
5 stars
715
4 stars
301
3 stars
180
2 stars
77
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and service, with some leaving due to lack of attention from staff.

Food Quality

Mixed reviews on food quality; while some enjoyed the wings, others received cold or improperly prepared meals, leading to dissatisfaction.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including poor communication and lack of courtesy.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for their excellent service and enjoyed the food during their visits.

Takeout Problems

Many customers experienced issues with takeout orders, including incorrect items and long wait times for pickup.
  • MA
    Max Amplitude
    Nov 10, 2025
    2.0
    As a regular customer of Buffalo Wild Wings all over the US, this was a disappointing experience. Food was not the best, chicken dry, boned wings looked like they'd been hanging around a while before they were served to me😟 Beer is massively overpriced..!
  • DS
    D S
    Nov 9, 2025
    5.0
    The service was excellent and our food was really good. This has to be one of the better Buffalo Wild Wings restaurants I've visited in recent years. The wings were sauced perfectly. The cocktails are always a hit at Buffalo Wild Wings.
  • KG
    Kevin G
    Nov 4, 2025
    1.0
    Just wow! This past two weeks I bought over $150 of chicken wings here. Today at around 12:30 I had the worst meal and staff experience I ever had at a BWW restaurant. With guests today I ordered 30 original buffalo wings. Four tables occupied in the store. Wings came out and they were bone dry no sauce and the meat was like a camel decomposing in the desert, and were honestly the smallest wings I ever had. I can not believe what the chef put out of that kitchen, I can not believe the waitress brought this to our table. Then I asked a young lady who was a helper going from table to table and the greeting area if she could bring us some sauce. Mind you our wings were on the table. She said sure. And we waited. Wings getting colder by the minute. She walked by again, I asked where was the sauce. She told me the kitchen is backed up again so the sauce will be out in a couple seconds. We waited 10 minutes to get cold sauce for cold dry wings. I went there because three other meals within 3 weeks were awesome. But this is definitely one of the worst dining experiences my guest and I’ve ever had. I’ll let the pics speak for themselves. Also the manager did not come out to talk to us, but in the end someone took half the price of half of our wings off the bill which was &48. Less $7 and change. The. He’d should be fired for not being able to do what he was hired to do. You can not put untrained people for on the job training at the expense of the customer. Or else the chef is disgruntled and wants to ruin the business. Either way we won’t be back.
  • LJ
    Lynn Jones
    Oct 26, 2025
    1.0
    I couldn't tell you if the food was good or not because we stood there for 10 minutes and no one came to seat us! If you have a sign stating "please wait to be seated" then have employees that seat people instead of just walking by. It was not very busy. We seen waitresses socializing but no one could seat us? That was the first time we've ever experienced that.
  • NF
    Neil Foster
    Oct 23, 2025
    1.0
    the lemonade was click bait. NO REAL STRAWBERRIES!! ranch leaked ALL over the bag :( Me no happy. Me depressed. 💔

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Wilkes Barre offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Wilkes Barre?

It is located at 119 Bear Creek Blvd, Wilkes Barre, PA 18702, USA.