Numerous customers reported long wait times for seating and service, with some leaving due to lack of attention from staff.
Food Quality
Mixed reviews on food quality; while some enjoyed the wings, others received cold or improperly prepared meals, leading to dissatisfaction.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including poor communication and lack of courtesy.
Positive Experiences
Despite the negative feedback, some customers praised specific servers for their excellent service and enjoyed the food during their visits.
Takeout Problems
Many customers experienced issues with takeout orders, including incorrect items and long wait times for pickup.
MA
Max Amplitude
Nov 10, 2025
2.0
As a regular customer of Buffalo Wild Wings all over the US, this was a disappointing experience. Food was not the best, chicken dry, boned wings looked like they'd been hanging around a while before they were served to me😟
Beer is massively overpriced..!
DS
D S
Nov 9, 2025
5.0
The service was excellent and our food was really good. This has to be one of the better Buffalo Wild Wings restaurants I've visited in recent years. The wings were sauced perfectly. The cocktails are always a hit at Buffalo Wild Wings.
KG
Kevin G
Nov 4, 2025
1.0
Just wow! This past two weeks I bought over $150 of chicken wings here. Today at around 12:30 I had the worst meal and staff experience I ever had at a BWW restaurant. With guests today I ordered 30 original buffalo wings. Four tables occupied in the store. Wings came out and they were bone dry no sauce and the meat was like a camel decomposing in the desert, and were honestly the smallest wings I ever had. I can not believe what the chef put out of that kitchen, I can not believe the waitress brought this to our table. Then I asked a young lady who was a helper going from table to table and the greeting area if she could bring us some sauce. Mind you our wings were on the table. She said sure. And we waited. Wings getting colder by the minute. She walked by again, I asked where was the sauce. She told me the kitchen is backed up again so the sauce will be out in a couple seconds. We waited 10 minutes to get cold sauce for cold dry wings. I went there because three other meals within 3 weeks were awesome. But this is definitely one of the worst dining experiences my guest and I’ve ever had. I’ll let the pics speak for themselves. Also the manager did not come out to talk to us, but in the end someone took half the price of half of our wings off the bill which was &48. Less $7 and change. The. He’d should be fired for not being able to do what he was hired to do. You can not put untrained people for on the job training at the expense of the customer. Or else the chef is disgruntled and wants to ruin the business. Either way we won’t be back.
LJ
Lynn Jones
Oct 26, 2025
1.0
I couldn't tell you if the food was good or not because we stood there for 10 minutes and no one came to seat us! If you have a sign stating "please wait to be seated" then have employees that seat people instead of just walking by. It was not very busy. We seen waitresses socializing but no one could seat us? That was the first time we've ever experienced that.
NF
Neil Foster
Oct 23, 2025
1.0
the lemonade was click bait. NO REAL STRAWBERRIES!! ranch leaked ALL over the bag :( Me no happy. Me depressed. 💔
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Wilkes Barre offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Wilkes Barre?
It is located at 119 Bear Creek Blvd, Wilkes Barre, PA 18702, USA.
What are the operating hours of Buffalo Wild Wings in Wilkes Barre?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday to Saturday from 11:00 AM to 1:00 AM.
How can I contact Buffalo Wild Wings in Wilkes Barre?
You can contact them by phone at +1 570-820-7139.
Does Buffalo Wild Wings in Wilkes Barre offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other categories.
Is Buffalo Wild Wings in Wilkes Barre a sports bar?
Yes, Buffalo Wild Wings is also recognized as a sports bar in Wilkes Barre.
What popular dessert places are near Buffalo Wild Wings in Wilkes Barre?
Nearby dessert places include Hoopla Frozen Yogurt and Yogurt City aka The YC, perfect spots to enjoy frozen yogurt or ice cream before or after your meal.
Are there any other dining options near Buffalo Wild Wings in Wilkes Barre?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Moe's Southwest Grill for Tex-Mex cuisine, CoreLife Eatery for American and vegetarian dishes, and LongHorn Steakhouse for steak and grill meals.
What hair and beauty services are available near Buffalo Wild Wings?
Nearby you can find Milan Laser Hair Removal for laser and skin care services, and Sport Clips Haircuts of Wilkes Barre for haircuts and barber services.
Are there any health services near Buffalo Wild Wings in Wilkes Barre?
Yes, there are several nearby health services including Benco Dental Supply Co., Aspen Dental clinics, VA Hospital Wilkesbarre PA, and the Wilkes-Barre VA Medical Center.