Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and restrooms.
Food Quality
While some customers enjoyed the food, many complained about it being cold, stale, or not prepared correctly.
Management Issues
Several reviews mentioned a lack of effective management, with employees appearing unmotivated and untrained.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, indicating a need for significant improvements.
MP
Michael Peralta
Jan 4, 2026
2.0
Wendy's isn't bad but it's not great paired with horrible service and unclean dining room
NM
Nick Matolyak
Dec 30, 2025
1.0
Ordered a triple cheeseburger they gave me a single I was still hungry after and had to eat my dog I’d leave 0 stars if I could I’m sorry scooter
JB
Jessica bergen
Dec 7, 2025
5.0
Visited on 12/7 around 4:45 and was helped by Brooklyn. She delivered outstanding service and made the entire experience smooth. The food was fresh, cooked perfectly, and she took the time to guide me through the menu since I don’t visit often. Her professionalism and patience stood out and made the visit memorable. Employees like Brooklyn make customers want to return
GB
Gene Bailey
Nov 26, 2025
2.0
At least the food was hot?
How is it the baconator had only 3 pieces of bacon that were only 1-1/4 inches long?
Automatically charged me for a large combo when I didn’t ask for anything other than a combo.. it took over 3 minutes to even be acknowledged at the counter…
Yikes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's location at 2545 Mickley Ave, Whitehall, PA is currently open and committed to serving customers daily.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or online at order.wendys.com by entering your delivery address.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact this Wendy's location with questions or feedback?
You can call them directly at (610) 820-5270 or reach Customer Care via their contact page or customer satisfaction survey online.
Where can I find the menu and pricing for this Wendy's location?
Menu pricing may vary by location. Visit order.wendys.com or the Wendy's app, select this store, and view current menu prices.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby eateries include Papa John's Pizza, Peet's Coffee and Tea, Panera Bread, Chick-fil-A, and Qdoba, offering a variety of dining choices.
Are there any nearby automotive services close to Wendy's on Mickley Ave?
Yes, Take 5 Oil Change and Safelite AutoGlass are nearby, convenient for vehicle maintenance while visiting Wendy's.
What shopping options are available near this Wendy's location?
Shoppers can visit Kmart, American Signature Furniture, Burlington, Mattress Firm, and Aaron's stores close to Wendy's for electronics, furniture, and more.