McDonald's

3.7
2233 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2137 Mc Arthur Rd, Whitehall, PA
18052, United States

Hours

Reviews

3.7
2,233 reviews
5 stars
929
4 stars
499
3 stars
333
2 stars
176
1 star
296

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising fresh fries and others complaining about stale or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty conditions, particularly in the bathrooms.

Speed of Service

Many customers appreciated the fast service, although some experienced long wait times during busy periods.

Value for Money

Several reviews mentioned rising prices and questioned the value of the food compared to its cost.
  • NN
    neo0501
    5 days ago
    5.0
    Tables were a little dirty. But it was the rush hour. They make everything great here though.
  • MM
    Melissa Milburn
    Nov 17, 2025
    1.0
    Customer service bad, not enough help. But they were talking to each other.
  • LR
    Linda Roeder
    Nov 16, 2025
    4.0
    Two of my sons, my daughter in law and granddaughter went with me. We started out with the kiosk giving my son and his wife a lot of trouble and my son getting angry with it. The "steak" was horrible and the eggs that go with the platter were not so good. The hash browns were,as usual, delicious. They have a play place here, which my granddaughter had a lot of fun with. It's not as good as the one they had when my kids where little but she still had fun.
  • RL
    Ryan Lamon
    Oct 31, 2025
    1.0
    Place is a joke! 13min and did not move one car spot in the drive thru!!! I wouldn’t go back to this establishment if they paid for it!!!
  • JD
    Jack Daniels
    Oct 31, 2025
    1.0
    Placed on order using the App. Got in line behind a car who was having issues ordering at the drive- thru. Got out of line and went to the other drive-thru. By the time I gave my code and got a response the car I was stuck behind moved from the drive-thru to the first window. There they proceeded to start over trying to take her order. I waited behind her again. After 15 minutes total, I pulled out and went around to the pick up window as I had already paid and didn’t need a receipt. When I got to the window the manager asked me what I was doing there because I didn’t go to the first window. I told her what my order was that was already there and cold. When I proceeded to tell her to make the customer with issues go to the third window so the line wasn’t back up with at least 10 cars. She closed the window and walked away. I wasn’t trying to manage her location for her just explaining myself and also letting her know her drive-thru is backed up cause of a confused customer in case she was unaware. An employee gave my cold food and I was dismissed. This location has been there for ever and is convenient. But never expecting too much from this McDonalds cause after all it is what it is, they also still have all same issues other reviews have stated. When you throw in mediocre food at a high price with a manager that manages to care less than their high school employees could only be the recipe for disaster. Looking forward to the mattress or tire store that would be moving in there.

Frequently Asked Questions About McDonald's

What are the operating hours for drive-thru service at this McDonald's location?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I get food delivery from this McDonald's, and what are the delivery hours?

Yes, delivery is available daily from 6:00 AM to 10:30 PM on Sunday through Thursday, and until 11:30 PM on Friday and Saturday.