Dunkin'

3.5
564 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Whitehall, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3670 Macarthur Rd, Whitehall, PA
18052, United States

Hours

Reviews

3.5
564 reviews
5 stars
221
4 stars
114
3 stars
64
2 stars
33
1 star
132

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food or drink preparations.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Staff Attitude

Reviews highlighted a lack of professionalism and rudeness from staff, with several customers feeling dismissed or treated poorly.

Food Quality

Numerous complaints were made about the quality of food, including burnt items and poorly prepared drinks.

Inconsistency

The quality of service and food varied significantly, with some customers noting that their experiences improved during certain times or with specific staff.
  • KK
    Kathie Keiper
    Nov 24, 2025
    1.0
    Went through the drive-thru to order to simple hot chocolate. What I got was a large cup filled halfway with hot water and whipped cream...absolutely ZERO hot chocolate. Maybe if the people working there would pay attention to the guests orders, the service would be much better. $3 for hot water!! Unreal.
  • SS
    Salman Sanusi
    Oct 22, 2025
    1.0
    I can see why the review is terrible...
  • BT
    Bab Tam
    Aug 16, 2025
    5.0
    Nice good
  • TM
    Terri Molettiere
    May 29, 2023
    2.0
    This location is so unorganized. I ordered off the app came in to pick up. Stood there for a good 20 minutes when people were coming in and ordering and leaving and to go slips were piling up on the counter. Come to find out my sandwiches I ordered were sitting there but not my drinks. Finally the one kid asked about my order. Got home and this is the second time they messed my sandwich up. I wanted sausage and they gave me bacon. They need a better system in that store. There should a person dedicated to the slips coming out. Making sure the orders are filled in order as they come out.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Whitehall, PA?

Dunkin' in Whitehall, PA is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at the Whitehall location.