Chipotle Lehigh Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unapproachable, and inattentive to customers.
Cleanliness
Many customers reported that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with issues such as cold food, small portion sizes, and incorrect orders being common complaints.
Management Issues
Several reviews pointed to poor management and staffing problems, including inefficiencies and lack of supervision, which affected service speed and order accuracy.
SS
Sukhjeson Singh
Dec 5, 2025
1.0
To be honest, customer service is too bad , workers were too rude and shows a attitude lastly dirty floor ,please work on it
TC
Tammy C
Dec 3, 2025
5.0
This the best one in Lehigh valley .
PA
Paul Araque
Dec 1, 2025
1.0
ALL I GOT WAS A KIDS MEAL! I honestly don’t know how you can mess this up. All I ordered was a taco with Carne Asada, White rice, Chips, and a drink. The Carne Asada and Rice were colder than the water that sunk the Titanic. They forgot my chips and drink. When I told the employee about it, he gave me a dirty look and placed them both angrily in my bag. My order was supposed to be finished at 7:40, but it took them till 7:55 to finish my order (which they didn’t even make correctly). The restaurant was also pretty dirty inside, but thank God an employee finally noticed and cleaned up the place. I understand working in a fast food restaurant can be stressful and difficult at times, especially when there was a rush (which there wasn’t), but come on, we can’t keep messing up like this.
JA
Jay Alvarado
Nov 18, 2025
2.0
Yeah the other reviews are accurate. The workers did not seem approachable. The servings were pretty disappointing as if they're payed by the ounce. Seriously avoid this location and head to the one in trex
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Whitehall Lehigh Lifestyle Center?
Chipotle Mexican Grill in Whitehall is open Monday to Saturday from 10:45 AM to 10:00 PM, and on Sunday from 10:45 AM to 8:00 PM.
Where is Chipotle Mexican Grill located in Whitehall, PA?
It is located at 837 Lehigh Lifestyle Center, Whitehall, PA 18052 inside the Lehigh Lifestyle Center.
Does Chipotle Mexican Grill offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle at the Lehigh Valley location?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves custom burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
Does Chipotle Mexican Grill in Whitehall accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
How can I contact Chipotle Mexican Grill at the Lehigh Lifestyle Center?
You can reach them at +1 610-465-9526 or email pa.1794.LehighValley@chipotle.com.
Are there any entertainment options nearby to Chipotle Mexican Grill in the Lehigh Lifestyle Center?
Yes, nearby entertainment options include Cloud City Games (comic book and toy store), GameStop, and the Lehigh Valley Mall arcade for gaming and family fun.
What shopping options are near the Chipotle at Lehigh Lifestyle Center?
Nearby shopping includes JCPenney, SEPHORA for beauty supplies, Shoe Dept. Encore, LOFT for women's clothing, and Charlotte Tilbury retail store.
Are there other dining options close to Chipotle Mexican Grill in the Lehigh Lifestyle Center?
Yes, nearby dining options include Chick-fil-A, Tasty Bitez (Middle Eastern cuisine), Starbucks coffee shop, Asian Dynasty Chinese restaurant, and Dunderbaks German and American restaurant.