Chipotle Lehigh Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as burnt chicken, bland flavors, and overly salty dishes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and overflowing trash, leading to a negative dining experience.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, feeling that they did not receive value for their money.
Staff Attitude
Several reviews mentioned unfriendly and unprofessional behavior from staff, contributing to an overall negative atmosphere.
JA
Jay Alvarado
6 days ago
2.0
Yeah the other reviews are accurate. The workers did not seem approachable. The servings were pretty disappointing as if they're payed by the ounce. Seriously avoid this location and head to the one in trex
AF
Anthony Figueroa
Oct 25, 2025
5.0
the food was good and the staff was nice
BK
Bill Krieger
Oct 16, 2025
3.0
Okay place. Nothing special. Seemed a little dirty people did not seem to be happy to work there. I can't blame them it's not a great place.
JK
Jada Kolbe
Oct 5, 2025
5.0
They were very fast to make the burrito. It tasted good. It was definitely a loaded burrito and packed. All drinks were in stock. It was clean inside.
CB
Clarybel Delamaza (Bel)
Sep 18, 2025
1.0
They have terrible customer service here, my boyfriend and I stood at the line for more than 5 minutes with the workers completely ignoring us. Two were off to the side on the left, looked at us twice and did nothing just kept talking to each other. Then two more people came out of the kitchen looked at us also and ignored us as well. The place was practically empty when we walked in beside two women sitting in the corner and I can see why they were empty as they can't even greet customers let alone acknowledge anyone standing in line.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Whitehall Lehigh Lifestyle Center?
Chipotle Mexican Grill in Whitehall is open Monday to Saturday from 10:45 AM to 10:00 PM, and on Sunday from 10:45 AM to 8:00 PM.
Where is Chipotle Mexican Grill located in Whitehall, PA?
It is located at 837 Lehigh Lifestyle Center, Whitehall, PA 18052 inside the Lehigh Lifestyle Center.
Does Chipotle Mexican Grill offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle at the Lehigh Valley location?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves custom burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
Does Chipotle Mexican Grill in Whitehall accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
How can I contact Chipotle Mexican Grill at the Lehigh Lifestyle Center?
You can reach them at +1 610-465-9526 or email pa.1794.LehighValley@chipotle.com.
Are there any entertainment options nearby to Chipotle Mexican Grill in the Lehigh Lifestyle Center?
Yes, nearby entertainment options include Cloud City Games (comic book and toy store), GameStop, and the Lehigh Valley Mall arcade for gaming and family fun.
What shopping options are near the Chipotle at Lehigh Lifestyle Center?
Nearby shopping includes JCPenney, SEPHORA for beauty supplies, Shoe Dept. Encore, LOFT for women's clothing, and Charlotte Tilbury retail store.
Are there other dining options close to Chipotle Mexican Grill in the Lehigh Lifestyle Center?
Yes, nearby dining options include Chick-fil-A, Tasty Bitez (Middle Eastern cuisine), Starbucks coffee shop, Asian Dynasty Chinese restaurant, and Dunderbaks German and American restaurant.