Numerous customers reported slow, inattentive service, with long wait times for food and drinks, and staff appearing unprofessional or disorganized.
Food Quality
Many reviews highlighted cold, poorly prepared food, with complaints about missing items and overall lack of flavor.
Customer Experience
Several customers expressed disappointment with their overall experience, citing rude staff, unfulfilled orders, and a lack of hospitality.
Positive Feedback
Despite the negative reviews, some customers enjoyed the wings and praised specific staff members for their friendly service.
Atmosphere Concerns
A few reviews mentioned cleanliness issues and an unpleasant smell in the restaurant, detracting from the dining experience.
BB
bewareofducks
Nov 10, 2025
1.0
Me and the other four people that went all got sick after eating the food there. We all had different items too.
RB
Robert Burns
Nov 2, 2025
1.0
I did an online order for my family. We placed our order on a Sunday evening. Was quoted a time of 5:50pm. Got there at 550, parking lot was full which was fair for gameday. Went in and was told 5 more minutes and then staff would disappear. Other people came out from back just talking with each other and not making any attempt to assist others that came in. 40 minutes later past the time we were told for pick up the food was ready. Food was hot but quality lacking. Won't be ordering from here in the near future.
KS
Kyle Sedlock
Nov 2, 2025
1.0
If you place an order online. Show up 30 min later than what you stated. It might actually be close to being ready by then...
IP
Isa Peralta
Oct 31, 2025
1.0
I would've been better off going to a drive thru for half the price. We got there and sat waiting for a server. When she finally came she apologized and said she would be with us soon. I said sure no worries. I've been a server so I understand being busy. They had her covering the bar and the table section. She was friendly but I knew as soon as she started to take our orders and not writing them down that it would be a mess. Indent understand why restaurants think things a flex. 9/10 they will forget something...and forget she did. Drink order was wrong, food order was wrong but what disappointed me the most was that the food took long and when it came it was cold. The food was also very poor quality. No silverware on the table and no napkins at a wing place no less. I sent the wings back and just asked her to remove it from the check because it had been so long waiting that I needed to get the kids home. Their food was cold as well but I just needed them to eat and didn't have time to stop anywhere else. A complete waste of $70. Fast food would have been better, fresher and more affordable. Don't waste your hard earned money, I wish I hadn't.
CS
Christopher Santo
Oct 30, 2025
2.0
Everytime I come here I'm reminded of why I stay away so long. Ordered pick up and have been in the lobby 15 minutes waiting for someone to acknowledge I am even here. What a joke. So unprofessional and unorganized. It's 5:30 pm on a Thursday, so it's not like the place is packed. Do yourself a favor and raise a chicken and cook it. It will be ready before your order.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Whitehall offer?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Whitehall?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Whitehall?
Buffalo Wild Wings is located at 1225 Grape Street, Whitehall, PA 18052, USA.
Can I find vegetable and meat options at Buffalo Wild Wings?
Buffalo Wild Wings primarily offers chicken wings with various sauces and seasonings, as well as other bar and restaurant menu items.
Does Buffalo Wild Wings provide takeout service?
Yes, Buffalo Wild Wings offers takeout services.
What is the contact phone number for Buffalo Wild Wings in Whitehall?
You can reach Buffalo Wild Wings at +1 610-266-0527 for reservations or inquiries.
Are there any shopping centers near Buffalo Wild Wings in Whitehall?
Yes, Whitehall Mall is a nearby shopping center where customers can shop before or after dining at Buffalo Wild Wings.
What banks are located near Buffalo Wild Wings in Whitehall?
Nearby banks include Wells Fargo Bank, Fulton Bank, and Lafayette Ambassador Bank, which can be convenient for customers who need banking services.
Are there other dining options near Buffalo Wild Wings in Whitehall?
Yes, nearby dining options include Old Country AYCE Marketplace, Lone Star Steakhouse & Saloon, Mission BBQ, Thirsty Turtle Tavern, Keystone Pub and Grill, and Boston Market.
Where can I find automotive repair services near Buffalo Wild Wings?
Customers can find automotive repair and services nearby at Monro Muffler Brake & Service, Monro Auto Service and Tire Centers, ProMark Auto, and Sabra Auto Group.