Buffalo Wild Wings

3.7
1689 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1225 Grape Street, Whitehall, PA
18052, United States

Hours

Reviews

3.7
1,689 reviews
5 stars
746
4 stars
370
3 stars
195
2 stars
112
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, inattentive service, with long wait times for food and drinks, and staff appearing unprofessional or disorganized.

Food Quality

Many reviews highlighted cold, poorly prepared food, with complaints about missing items and overall lack of flavor.

Customer Experience

Several customers expressed disappointment with their overall experience, citing rude staff, unfulfilled orders, and a lack of hospitality.

Positive Feedback

Despite the negative reviews, some customers enjoyed the wings and praised specific staff members for their friendly service.

Atmosphere Concerns

A few reviews mentioned cleanliness issues and an unpleasant smell in the restaurant, detracting from the dining experience.
  • BB
    bewareofducks
    Nov 10, 2025
    1.0
    Me and the other four people that went all got sick after eating the food there. We all had different items too.
  • RB
    Robert Burns
    Nov 2, 2025
    1.0
    I did an online order for my family. We placed our order on a Sunday evening. Was quoted a time of 5:50pm. Got there at 550, parking lot was full which was fair for gameday. Went in and was told 5 more minutes and then staff would disappear. Other people came out from back just talking with each other and not making any attempt to assist others that came in. 40 minutes later past the time we were told for pick up the food was ready. Food was hot but quality lacking. Won't be ordering from here in the near future.
  • KS
    Kyle Sedlock
    Nov 2, 2025
    1.0
    If you place an order online. Show up 30 min later than what you stated. It might actually be close to being ready by then...
  • IP
    Isa Peralta
    Oct 31, 2025
    1.0
    I would've been better off going to a drive thru for half the price. We got there and sat waiting for a server. When she finally came she apologized and said she would be with us soon. I said sure no worries. I've been a server so I understand being busy. They had her covering the bar and the table section. She was friendly but I knew as soon as she started to take our orders and not writing them down that it would be a mess. Indent understand why restaurants think things a flex. 9/10 they will forget something...and forget she did. Drink order was wrong, food order was wrong but what disappointed me the most was that the food took long and when it came it was cold. The food was also very poor quality. No silverware on the table and no napkins at a wing place no less. I sent the wings back and just asked her to remove it from the check because it had been so long waiting that I needed to get the kids home. Their food was cold as well but I just needed them to eat and didn't have time to stop anywhere else. A complete waste of $70. Fast food would have been better, fresher and more affordable. Don't waste your hard earned money, I wish I hadn't.
  • CS
    Christopher Santo
    Oct 30, 2025
    2.0
    Everytime I come here I'm reminded of why I stay away so long. Ordered pick up and have been in the lobby 15 minutes waiting for someone to acknowledge I am even here. What a joke. So unprofessional and unorganized. It's 5:30 pm on a Thursday, so it's not like the place is packed. Do yourself a favor and raise a chicken and cook it. It will be ready before your order.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Whitehall offer?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Whitehall?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.