Wendy's

3.2
1429 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2805 Jacks Run Road, White Oak, PA
15131, United States

Hours

Reviews

3.2
1,429 reviews
5 stars
402
4 stars
300
3 stars
253
2 stars
138
1 star
336

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, overflowing trash cans, and unsanitary conditions in the restaurant.

Service Speed

Customers frequently experienced long wait times for their orders, often exceeding 20 minutes.

Food Quality

Many reviews mentioned cold, stale, or improperly cooked food, including raw meat and incorrect orders.

Customer Service

Numerous complaints about rude or unhelpful staff, with some customers feeling ignored or disrespected.

Management Issues

Feedback indicated poor management practices, including lack of training for staff and failure to address customer complaints.
  • LM
    Larry Maglicco
    Nov 17, 2025
    2.0
    Only sat in line for 35 min. So better than other Wendy's but so just wth
  • NW
    Nick Walker
    Nov 14, 2025
    1.0
    Sat in line for the drive thru until we decided to just go in and order. The staff didn’t know what they were doing and had unprofessional attitudes. The cashier had AirPods in, so I guess that’s why my name on the order screen was “Dick”. My name ain’t Dick. I mean I know it’s fast food, but come on. The food was good so that’s a plus. They were also out of half the drinks in that machine. I don’t blame them, I blame the manager/owners. Do better.
  • JS
    Jim Sager
    Nov 14, 2025
    5.0
    Young girl named Dae was so nice to me, had to max 5 star this. The corner view in the fall of trees without leaves and an intersection of a suburb of Pittsburgh makes me feel at home. The mix of light industrial and plain Pittsburgh nature make me muse. Thank you for such large glass wall so I could enjoy a sight others may not cherish. Also Dae and her crew is cool, and Wendys always has solid great food.
  • MM
    Maddie M
    Nov 8, 2025
    1.0
    I went today to get the tenders because I quite enjoyed them. My total was 17 something, I used a $2 coupon. I sat at the speaker for 5 minutes before I was greeted, was never greeted at the window, then watched the cashier pocket the $2 I saved from my coupon. When I asked about the rest of my change she goes ‘what change?’ While the girls behind her who were playing on their phones laughed. If you go there I wouldn’t hand them any physical money or cards because odds are they’ll take a cut for themselves.
  • SV
    Shane Vedder
    Oct 26, 2025
    1.0
    Went in and ordered food with my brother for takeout. The entire place has dirty tables, trash on the floor and sticky counters. I should have knew then not to order. While my brother got his food within minutes it took them 20 minutes for mine. The manager of no help came in from getting a milkshake from Arby’s, went behind the counter (didn’t wash her hands) grabbed herself some nuggets and fries and went to sit down to enjoy her meal. Best part was when the guy with long hair at the fry station decided to take his hat off and rub his fingers through his hair over the food!! Health department and corporate should check up on this location

Frequently Asked Questions About Wendy's

Is White Oak Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.