McDonald's

3.5
1002 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10529 Perry Hwy, Wexford, PA
15090, United States

Hours

Reviews

3.5
1,002 reviews
5 stars
343
4 stars
209
3 stars
178
2 stars
100
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Wait Times

Customers frequently reported long wait times both in the drive-thru and inside the restaurant, often leading to frustration.

Food Quality

There were consistent complaints about food quality, including incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

Many reviews mentioned that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Staffing Issues

Several customers noted that the location appeared to be understaffed, which exacerbated service delays and overall dissatisfaction.
  • MM
    Maddie
    1 day ago
    1.0
    Ordered in the store at 7:10pm and got our food at 8:15pm. Food was cold, staff was sitting in the seats not working, nobody was helping. We were the only people in there too, was not busy.
  • RR
    reilly
    Dec 21, 2025
    1.0
    Worst service ever. Workers so mean. Whoever like the 30 year old dude is working the second window needs checked. I’m not gonna bow down to you. He was refusing to give me my food over tossing a piece of paper out the window. What are you? The McDonald’s police?
  • QG
    Qi Guan
    Dec 9, 2025
    1.0
    We went through the drive-thru at the McDonald’s on Perry Hwy in Wexford, and had a very disappointing experience. We said “hello” to let the staff know we were ready, waited several minutes with no response, and then were told they refused to serve us because we said “hello” more than once. This was unprofessional and unacceptable. Very poor customer service. “Feels like the person has no interest or temperament for a customer-facing job.
  • MT
    M. T.
    Dec 7, 2025
    1.0
    Terrible experience. We came as two families with three kids and ordered five meals. The employee first refused to take our order at the counter and told us to use the app, but then he took another customer’s order at the same counter. Our Happy Meal was missing the apple juice, and when I showed him, he rudely tossed it toward me. My Big Mac was wrong and came as a regular hamburger. He grabbed it from my hand, threw it in the trash, and made us wait for a new one. He refused to give more than two mayo packets even though we had five separate orders. When I asked for his name, he said they “don’t give names,” and when I asked for the manager, he claimed he was the manager. While giving me the corrected burger, he told us to take our food and leave, and even threatened to call the police in front of our children. We were polite the whole time, but his behavior was rude, hostile, and unacceptable. Definitely the worst McDonald’s experience we’ve ever had. Not kid-friendly at all.
  • ME
    Moniekia Erdley
    Dec 6, 2025
    1.0
    Upon entering the restaurant we saw an older lady standing at counter waiting on a staff member to acknowledge her, after standing there behind her for 10 mins we were very rudely greeted by a taller male manger who informed us that we shld b using the kiosk to order, however 3 out of 4 kiosks were not working n the older lady said she didn’t know how to use the kiosk n the male staff member said “haven’t u ever used the kiosk at sheetz” then another female staff member said very loudly n in a mocking manner “Christ we wld rather wait in line instead of using the kiosks n bothering us, so rude and unprofessional, we walked out n did not spend our money there

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Wexford, PA?

McDonald's in Wexford, PA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:00 PM Monday through Sunday, except Thursday when delivery closes at 8:00 PM.