MK
michael kosciuszko
2 days ago
don't go to this location unless you're ready to wait 30 minutes for a freaking taco, pathetic
Horrible location. They never get a simple order right. I just went thru the drive-thru and got someone else’s food. Someone who was dining in. He was also waiting for his food. They said they’d make us a fresh order and I left after sitting and waiting for 8 minutes. Total joke. Don’t go.
I decided to go after work for some food, I ordered online to speed up the process. I ended up waiting almost an hour for my food, I didn't get a lot of food either, I only got 2 burritos and some of the cinnabon things. Highly disappointed in the service.
MI
Myron Green II
6 days ago
Alright, is there anyone that checks orders for accuracy before they’re put into bags? I don’t even think that they bothered to cook my food. All of it was ice cold, the taco shells were broken and soggy, the Mexican pizza toppings were all on one side. You only got beans unless you got a bite from one side in the corner.
I tried to get a picture of it, but only one of the tacos was almost intact. The chalupa was so soggy and slimy that the shell was completely soaked through to the other side.
Also I try to order when it’s not busy to ensure that it’s done right. It’s not like they’re about to close when they’re open 24-7, but they where in such a hurry that you can not only tell that the same person made my entire order, but they where nice enough to not change their gloves so all of my food was covered in the same slime grease and whatever else they touched between cigarette breaks and making orders.
This has completely ruined my opinion of Taco Bell as a whole. They should be proud and I’m sure Glen Bell is thrilled looking down on the quality of what he came up with, so many years ago, with the greatest of intention. Don’t make an attempt to call the store and speak to the manager either because they assume no liability and will direct you to contact either corporate or whatever delivery service delivered your food through the Taco Bell app.
If you visit Pittsburgh, and want to tame your taco cravings, avoid the Taco Bell on Lebanon-Church Road. They really don’t care what they serve.
EC
e.j. carnegie
Mar 3, 2026
i honestly stopped going to this location a few years ago bc of quality issues but i’ve been back in the last few months and have gotten AMAZING service every time!! everyone working the drive through windows whenever i go (always late at night) is so sweet and wonderful, and only on one occasion did i run into any issues with my order and they were super lovely and apologetic about fixing it!!! i hope the current staff here stays foreverrrr