Customers generally praised the friendly and helpful service, although there were some reports of rudeness from staff.
Product Consistency
While many enjoyed the ice cream, there were complaints about incorrect orders and issues with the quality of certain items.
Operating Hours
Multiple reviews highlighted confusion and dissatisfaction regarding the accuracy of posted operating hours.
Menu Limitations
Customers noted that the menu is limited to ice cream and cakes, with no food items available, which some found disappointing.
JS
Jenn Schillaci
Oct 29, 2025
4.0
They def weren't as good as the other dairy queens, at least my cupcake wasn't. But was still delicious 😋 and service was great
OO
OnyxSAR
Oct 26, 2025
4.0
Good service but keep in mind they dont serve food items like other dairy queens. Only ice cream stuff and cakes.
MN
Madison Nereu
Oct 26, 2025
1.0
really should change your hours online, says they close at 9 online but when I pulled in they had a sorry we’re closed sign up. also their light up sign on the street says closed at 9 as well. the two girls working just stared at me like I was crazy and didn’t say anything.
BB
Bernice Bowes
Oct 9, 2025
1.0
Just got back home after our outing which included a stop at DQ, which I love! However as we pulled in & saw the ordering window available with no line, we decided to go ahead and order. I only had on a sweater, no coat but had to wait while at least one of the 3 gals inside checked her phone. There was a large group of teens/young adults standing by who'd already been served, and I do not know how much of an influence that made on the gals inside, but my family ran small businesses forever, including 2 DQ's (Beaver County) and you respond to customers - not check phones! (That happened at least 3 times while I shivered at the window waiting for someone to pay attention.I had to post this because it is totally uncalled for, totally rude, and certainly not inspirational to customers. That's it. I'm wrapped in a blanket within my home still trying to warm up. Being stuck at a window for too long did not sit very well with me.