Dunkin'

3.7
418 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hazleton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
48 Pennsylvania 93, West Hazleton, PA
18202, United States

Hours

Reviews

3.7
418 reviews
5 stars
204
4 stars
75
3 stars
42
2 stars
21
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.

Cleanliness

While some customers noted clean bathrooms and tidy conditions, others reported unsanitary issues, such as moldy food.

Staff Friendliness

There were mixed reviews about staff friendliness; some praised the employees for being pleasant, while others experienced rudeness.

Product Quality

Feedback on food and drink quality was inconsistent, with some customers enjoying their items while others found them unsatisfactory or poorly made.
  • ZK
    Zoe Krebs
    3 days ago
    1.0
    nasty go down the road and you’ll get good drinks and better attitude
  • RM
    Reaz Mahamud
    Sep 27, 2025
    1.0
    I had the worst 😫 😩 ever cappuccino here. I am from Virginia and taking a break. So disappointed about this. They don't know how to make caramel cappuccino.
  • CS
    Candi Smith
    Sep 21, 2025
    4.0
    Ran in for a quick coffee on a roadtrip and the young lady behind the counter had it ready before I made it to the "pick up area" of the counter. For a small dunkin tucked in a corner of a small gas station it was tidy and quick. Good job!!
  • ED
    Erika Diaz
    Sep 13, 2025
    1.0
    I usually love dunking but lately Coffe taste burn they don’t get the order correct. I understand ppl can make mistakes but it been happening way too many times. I feel like they can’t hear me each time I place my order. Hope it gets back on track because I will be going to the other Dunkin further away.
  • LA
    L Ap
    Sep 7, 2025
    1.0
    Drive-through was long so I decided to go in thinking it would be quicker. Stood there for about five minutes no service - was asked if I was waited on. I said no still waited. There was at least seven workers all looked at me, but it wasn’t until almost 10 minutes that somebody actually waited on me. Absolutely ridiculous! Bad customer service-needs management looked into!

Frequently Asked Questions About Dunkin'

What are Dunkin' West Hazleton's regular operating hours?

Dunkin' West Hazleton is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' West Hazleton offer delivery services?

No, Dunkin' West Hazleton does not offer delivery services as it is closed for delivery all week.