Dunkin'

3.7
421 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hazleton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
48 Pennsylvania 93, West Hazleton, PA
18202, United States

Hours

Reviews

3.7
421 reviews
5 stars
206
4 stars
75
3 stars
42
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly with coffee drinks.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor management.

Speed of Service

While some reviews praised fast service, many others noted long wait times and disorganization.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean bathrooms while others described the place as dirty.

Product Quality

Customers expressed dissatisfaction with the quality of drinks and food, citing issues like burnt coffee and incorrect items.
  • JS
    J.R. SMOOTHE
    Dec 18, 2025
    5.0
    They always have my order ready
  • CC
    Christina Cardona
    Dec 10, 2025
    1.0
    Every time I order a hot coffee with a swirl they only give me an ORIGINAL hot coffee with only cream and sugar. It happens every single time I go and it’s getting to the point where I don’t wanna waste my money anymore because they never give me what I actually order. And the boss tried to fix my order and STILL gave me the wrong drink. Get it together. Between the 2 locations if it’s a hot coffee no matter what we order if it’s hot, they always give us an Original hot coffee with just cream and sugar. They never add the swirl. Why?
  • ZK
    Zoe Krebs
    Nov 21, 2025
    1.0
    nasty go down the road and you’ll get good drinks and better attitude
  • RM
    Reaz Mahamud
    Sep 27, 2025
    1.0
    I had the worst 😫 😩 ever cappuccino here. I am from Virginia and taking a break. So disappointed about this. They don't know how to make caramel cappuccino.
  • CS
    Candi Smith
    Sep 21, 2025
    4.0
    Ran in for a quick coffee on a roadtrip and the young lady behind the counter had it ready before I made it to the "pick up area" of the counter. For a small dunkin tucked in a corner of a small gas station it was tidy and quick. Good job!!

Frequently Asked Questions About Dunkin'

What are Dunkin' West Hazleton's regular operating hours?

Dunkin' West Hazleton is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' West Hazleton offer delivery services?

No, Dunkin' West Hazleton does not offer delivery services as it is closed for delivery all week.