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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(425 reviews)

Business Details

(570) 497-4938
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Hazleton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
48 Pennsylvania 93, West Hazleton, PA
18202, United States

Hours

Reviews

3.7
425 reviews
5 stars
208
4 stars
75
3 stars
43
2 stars
21
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly with coffee and drink customization.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers experiencing long wait times and poor service.

Coffee Quality

Feedback indicated inconsistent coffee quality, with several customers describing their drinks as burnt, flavorless, or poorly made.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, particularly with food items.

Speed of Service

While some customers praised the fast service, many others complained about slow service and long wait times.
  • JJ
    J
    Feb 23, 2026
    1.0
    Coffee was trash. Tasted simple.
  • JS
    J.R. SMOOTHE
    Dec 18, 2025
    5.0
    They always have my order ready
  • CC
    Christina Cardona
    Dec 10, 2025
    1.0
    Every time I order a hot coffee with a swirl they only give me an ORIGINAL hot coffee with only cream and sugar. It happens every single time I go and it’s getting to the point where I don’t wanna waste my money anymore because they never give me what I actually order. And the boss tried to fix my order and STILL gave me the wrong drink. Get it together. Between the 2 locations if it’s a hot coffee no matter what we order if it’s hot, they always give us an Original hot coffee with just cream and sugar. They never add the swirl. Why?
  • ZK
    Zoe Krebs
    Nov 21, 2025
    1.0
    nasty go down the road and you’ll get good drinks and better attitude
  • RM
    Reaz Mahamud
    Sep 27, 2025
    1.0
    I had the worst 😫 😩 ever cappuccino here. I am from Virginia and taking a break. So disappointed about this. They don't know how to make caramel cappuccino.

Frequently Asked Questions About Dunkin'

What are Dunkin' West Hazleton's regular operating hours?

Dunkin' West Hazleton is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' West Hazleton offer delivery services?

No, Dunkin' West Hazleton does not offer delivery services as it is closed for delivery all week.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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