Dairy Queen (Treat)

Reviews

• KW

  Kathryn Winter

  Oct 31, 2025
  1.0
  Literally the worst location, ever. They randomly close, whenever they want. Sometimes the kitchen closes at 4 and the store are at 6 or the kitchen at 6 and the store at 8….sometimes without warning. Tonight we placed our dinner order, drove there to pick it up…to find a note on the intercom of the drive thru saying they were closing at 6 pm tonight. My order went through, my card got charged…but my food wasn’t there. It’s always a bunch of teen girls, who are left there alone to run the place…through no fault of their own, there’s no adult supervision and clearly no direction. I could see if there was an emergency and they had to close early but this is consistent. They’re never open when they’re supposed to be.
• AI

  Amanda Inmon

  Sep 14, 2025
  1.0
  I don’t normally do this but I keep thinking about this - My son and I stopped in this afternoon for some ice cream. Ice cream was good and our service was fine. But I was appalled by the way one of the ladies that I’m assuming is the manager was speaking to one of the young kids who was training. I know he was training because she publicly shamed him in front of every one and announced that he was a trainee. She then snarkily told him to “Go find something to do”, which he did. Then when he approached her to ask a question, she told once of the other girls to “Get him off of the register”. I felt so badly for him and can only imagine what this poor kid has to deal with every shift.
• PR

  Patrick Ryan

  Aug 18, 2025
  4.0
  Our go to spot for a quick ice cream treat.
• VV

  Vero

  Aug 9, 2025
  1.0
  We walked into this Dairy Queen on August 8, 2025, and the doors were still open. The employee immediately told us they stopped serving at 9, even though it was only 3 minutes past. We were fine with that and politely asked if we could still place our order through the drive-thru window since we didn’t have a car nearby, or even pay now at the counter since we were in the store and just pick up at the window. She said she didn’t know and needed to check with the manager, which was a bit odd, but we waited by the door. When the manager came out, they told us it was "illegal" to serve us that way, and that unless we had a car, it was against the law. This didn’t make sense, especially since we were willing to pay in advance and just pick up at the window. After checking again, there’s no law in PA preventing this. We already knew this and explained it, but they insisted it was breaking the law. So, we said, “Okay, thank you for your time,” and left. What really bothered us wasn’t just the answer, but the dismissive attitude that came with it. It felt unprofessional and a bit condescending, especially with their overall demeanor. I get that they’re probably just high schoolers who were probably misinformed and just didn’t want to be there, but it still could’ve been handled a lot better. As a family of three, it’s frustrating because this could’ve been a simple, respectful exchange if they’d just said, "Sorry, it’s our store policy. We can’t serve you this way due to liability reasons," instead of insinuating we were breaking the law and being unreasonable for asking and offering solutions. I’m not sure if anyone reads these reviews, but I really hope this feedback helps the staff and manager on that shift handle situations like this better in the future, with more professionalism, better training, and clearer communication. And maybe just locking the door when you're done serving to avoid any confusion altogether. Overall experience is one star.
• VA

  VR Account

  Aug 8, 2025
  1.0
  Ordered a butterfinger flurry, waited 20 minutes, just for them to not have it in the system. Besides from that the chicken was so shitty, dry, and disappointing.

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