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OneZo Bubble Tea - West Chester

About

Bubble Tea Store
Welcome to OneZo Bubble Tea, where we proudly present the original Taiwanese bubble tea crafted in-house to offer an unparalleled boba experience using 100% real ingredients. Setting us apart from other bubble tea establishments in the United States is our commitment to on-site production of boba pearls. By carefully crafting these delightful toppings right before your eyes, we ensure the utmost freshness and quality in every cup. Indulge in our extensive selection of bobas, ranging from the all-time favorite brown sugar, cheese foam, and classic variations to the invigorating fruity, and honey-infused drinks. We also offer an array of options including lattes, milk teas, slushies, smoothies, and yogurt-based drinks. Visit us today!

Location

OneZo Bubble Tea - West Chester
555 East Gay Street, West Chester, PA
19380, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.