McDonald's

Reviews

• PD

  Preston Daniel

  5 days ago
  1.0
  I decided to use the mobile app to order today and I choose this location to pick it up. Since it was my first time using the app I wasn’t really sure of the process and I thought they would be able to help me at the store. When I arrived to pick up my order I was told I needed an order number, I told them I didn’t know where to find the order number and so the person helping grabbed the manager who then told me he couldn’t help me find the order number. The last thing someone wants to hear after they have paid for something is I can’t help you. He dint even attempt to help me and dismissed me and began to help other customers. I stood there for 15 minutes looking for an order number, for a large order of fries. I didn’t find the order number until another work came up to help and showed me where to find it. The manager needs better training on how the app works and customer service. Telling a customer who has already paid, I can’t help you if you can’t find it, is below bad customer service.
• ZZ

  Zave

  Mar 28, 2026
  5.0
  This McDonald's location on East Gay Street has good staff members that serve food hot and quick. The store was very clean when I visited. The food was made with care. Keep up the good work 👍 -Good Luck in 2026 & Beyond.
• PP

  PulsePoint Responders PA

  Mar 28, 2026
  1.0
  No one knows how to pick up a phone! Food was horrible. Nuggets were dry and horrible. Wasted $30 should have went somewhere else.
• JK

  Joseph Kelly

  Mar 28, 2026
  2.0
  Terrible service with even more terrible food. The workers are always messing around and not actually doing their jobs everytime I come here. It gets to a point where by the time they take a break from messing around and actually decide to do their jobs my food is cold. I had a recent meal here and it seemed like only some of the workers were doing their jobs while the rest were just messing around. My food was cold after 30-40 minutes of waiting and there was a massive amount of condiments on my burger to the point where it wasn’t pleasant at all to eat. I know half the staff was actually doing their jobs because their was a huge line inside and outside the restaurant even though there wasn’t that many people there. The manager seemed nice though
• AR

  Autumn Rotella

  Mar 23, 2026
  5.0
  Fast and delicious. If you "hate 'disgusting' fast food", you are lying to yourself. Everything in moderation. Just a mcds. But a really really good one!!!

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