Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I decided to use the mobile app to order today and I choose this location to pick it up. Since it was my first time using the app I wasn’t really sure of the process and I thought they would be able to help me at the store. When I arrived to pick up my order I was told I needed an order number, I told them I didn’t know where to find the order number and so the person helping grabbed the manager who then told me he couldn’t help me find the order number. The last thing someone wants to hear after they have paid for something is I can’t help you. He dint even attempt to help me and dismissed me and began to help other customers. I stood there for 15 minutes looking for an order number, for a large order of fries. I didn’t find the order number until another work came up to help and showed me where to find it. The manager needs better training on how the app works and customer service. Telling a customer who has already paid, I can’t help you if you can’t find it, is below bad customer service.
ZZ
Zave
Mar 28, 2026
5.0
This McDonald's location on East Gay Street has good staff members that serve food hot and quick. The store was very clean when I visited. The food was made with care. Keep up the good work 👍 -Good Luck in 2026 & Beyond.
PP
PulsePoint Responders PA
Mar 28, 2026
1.0
No one knows how to pick up a phone! Food was horrible. Nuggets were dry and horrible. Wasted $30 should have went somewhere else.
JK
Joseph Kelly
Mar 28, 2026
2.0
Terrible service with even more terrible food. The workers are always messing around and not actually doing their jobs everytime I come here. It gets to a point where by the time they take a break from messing around and actually decide to do their jobs my food is cold. I had a recent meal here and it seemed like only some of the workers were doing their jobs while the rest were just messing around. My food was cold after 30-40 minutes of waiting and there was a massive amount of condiments on my burger to the point where it wasn’t pleasant at all to eat. I know half the staff was actually doing their jobs because their was a huge line inside and outside the restaurant even though there wasn’t that many people there. The manager seemed nice though
AR
Autumn Rotella
Mar 23, 2026
5.0
Fast and delicious. If you "hate 'disgusting' fast food", you are lying to yourself. Everything in moderation. Just a mcds. But a really really good one!!!
What are the regular opening hours of McDonald's at 701 E Gay St, West Chester?
McDonald's is generally open from 5:30 AM to midnight from Monday to Wednesday, with extended hours on Thursday until 4:00 AM, and open 24 hours on Friday and Saturday. On Sunday, it opens at 4:00 AM and closes at midnight.
Does this McDonald's location offer drive-thru services?
Yes, McDonald's at 701 E Gay St, West Chester offers a drive-thru service with hours generally matching the restaurant hours, including 24-hour service on Friday and Saturday.
Can I order McDonald's for delivery from this location?
Yes, delivery service is available daily with varying hours, such as from 5:30 AM to midnight on weekdays and extended hours on weekends. Delivery options include same-day and no-contact delivery.
What are the payment options accepted at this McDonald's?
This McDonald's accepts a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or a mobile app for convenience?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store, which supports mobile ordering and mobile offers.
What types of services does this McDonald's provide?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Are there other fast food or dessert options near McDonald's at 701 E Gay St?
Nearby eateries include Dairy Queen and Orange Julius, offering ice cream and fast food options. Customers might enjoy visiting these places before or after their meal at McDonald's.
What other fast food restaurants are located near this McDonald's?
Wendy's is another fast food restaurant near this McDonald's that offers burgers and quick meals, providing alternative dining choices in the area.
Are there amenities nearby McDonald's where customers can run errands?
Yes, nearby places include Parkway Cleaners for laundry services, Market Street Hardware for retail shopping, and Hanna's Nails for beauty and spa services, making it convenient to combine visits with your meal.
Is there public transit or easy ways to find McDonald's at 701 E Gay St?
While public transit details are not specified, McDonald's is located on E Gay St in West Chester, near popular local businesses like Dairy Queen and Wendy's, which can help you find the location. Drive-thru and ample services allow for easy access by car.
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