Wendy's

3.9
822 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
700 East Gay Street, West Chester, PA
19380, United States

Hours

Reviews

3.9
822 reviews
5 stars
379
4 stars
203
3 stars
114
2 stars
41
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some praising friendly staff while others report rude behavior and poor management.

Food Quality

Food quality varies; some customers enjoy fresh and flavorful meals, while others complain about undercooked items and incorrect orders.

Cleanliness

The restaurant is noted for being clean and well-maintained, particularly during busy hours.

Speed of Service

Service speed is hit or miss; some customers report quick service, while others experience long wait times.

Management Issues

Several reviews highlight problems with management, including rude behavior and poor handling of staff and customer interactions.
  • DJ
    Daniel DelloBuono Jr
    Nov 7, 2025
    4.0
    Good Wendy’s all around!
  • GG
    Gulaag17
    Oct 26, 2025
    5.0
    Did a huge order the other night bc kids had some friends over lol, everything was perfect. Super quick, packed up nicely. Seriously whoever the manager at this Wendy's is the best, and the employees are always very friendly 👍
  • WS
    Wayne Stewart
    Oct 21, 2025
    5.0
    Tried the Jr. Cheeseburger at Wendy’s recently, and it honestly surprised me with how fresh and flavorful it was. The beef patty tasted juicy and well-seasoned, perfectly balanced with the melted cheese and soft bun. The lettuce and pickles added a nice crunch that made every bite satisfying. It’s simple but hits the spot when you want something quick and tasty without feeling too heavy.
  • JC
    Jezreel Clausell
    Sep 29, 2025
    5.0
    Fast an friendly
  • WS
    Wendy Studner
    Sep 9, 2025
    5.0
    Can you say biggie bag in a Frosty! Not bad:)

Frequently Asked Questions About Wendy's

Is West Chester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.