Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor management.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
Food quality is generally praised, with some customers noting freshness and taste, while others reported issues like undercooked items.
Cleanliness
The restaurant is often described as clean, contributing positively to the dining experience.
Speed of Service
Service speed varies, with some customers noting quick service during busy times, while others report long wait times.
DP
Darshan “FoodP” P
Jan 4, 2026
1.0
Closed before posted time and wont even let me pick up food that's already paid for. I had fight with my bank to get refund. AVOID THIS LOCATION
NN
NOOS
Dec 29, 2025
2.0
This was my second time coming to this particular location.
I ordered several things on the Wendy's app -
A chicken wrap meal with 2 sauces (paid 50 cents each)
A chili with cheese and onions
And a double bacon cheeseburger.
Didn't get the sauces (why do you have us pay for sauces when you cant even put them in the bag???)
No cheese or onions in the chili.
I asked the blue haired lady at the drive through even (I was late for work and I couldn't check the bags)
Are the sauces in the bag?
'Yeah they should be!'
.....mmmyeah. Riiiiight.
Before the bag leaves the window-
CHECK EVERYTHING IS IN THERE!!
FOR CRYING OUT LOUD!!
SG
Steve Galamba
Dec 24, 2025
1.0
Didn't include one of the 4 piece nugs I paid for, nothing for the kid to eat now
ML
Michael L
Dec 10, 2025
1.0
I order a meal for $12 and they said they wouldn’t give me one singular dipping sauce for my fries without charging me extra for it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through in West Chester?
The drive-through is open Monday to Thursday and Sunday from 7:30 AM to 2:00 AM, and Friday to Saturday from 7:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location in West Chester, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for this Wendy's?
You can order via the Wendy's mobile app or online at https://order.wendys.com by selecting the West Chester location.
What payment options are accepted at Wendy's in West Chester?
This location accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or at https://order.wendys.com.
What is the address and contact number for this Wendy's?
The address is 700 East Gay Street, West Chester, PA 19380. You can call them at (610) 696-9426.
Are there any banks near this Wendy's for convenient ATM access?
Yes, nearby banks with ATM access include TD Bank and PNC ATM, which can be convenient for cash withdrawals before or after your meal.
What other dining options are available near Wendy's in West Chester?
Nearby dining options include Dairy Queen, Orange Julius, McDonald's, Pizza Hut, and Dunkin' for coffee and donuts, offering a variety of choices around your visit.
Where can I find nearby automotive and car rental services around this Wendy's?
Nearby automotive services include AAA - West Chester Car Care Insurance Travel Center, Tires Etc for repairs, and Enterprise Rent-A-Car for vehicle rentals.
How can I provide feedback or contact Wendy’s West Chester location with questions?
You can contact their Customer Care team through live chat or phone at 888-624-8140, visit their contact page online, or call the location directly at (610) 696-9426.