Wendy's

3.9
829 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
700 East Gay Street, West Chester, PA
19380, United States

Hours

Reviews

3.9
829 reviews
5 stars
379
4 stars
204
3 stars
114
2 stars
43
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor management.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

Food quality is generally praised, with some customers noting freshness and taste, while others reported issues like undercooked items.

Cleanliness

The restaurant is often described as clean, contributing positively to the dining experience.

Speed of Service

Service speed varies, with some customers noting quick service during busy times, while others report long wait times.
  • DP
    Darshan “FoodP” P
    Jan 4, 2026
    1.0
    Closed before posted time and wont even let me pick up food that's already paid for. I had fight with my bank to get refund. AVOID THIS LOCATION
  • NN
    NOOS
    Dec 29, 2025
    2.0
    This was my second time coming to this particular location. I ordered several things on the Wendy's app - A chicken wrap meal with 2 sauces (paid 50 cents each) A chili with cheese and onions And a double bacon cheeseburger. Didn't get the sauces (why do you have us pay for sauces when you cant even put them in the bag???) No cheese or onions in the chili. I asked the blue haired lady at the drive through even (I was late for work and I couldn't check the bags) Are the sauces in the bag? 'Yeah they should be!' .....mmmyeah. Riiiiight. Before the bag leaves the window- CHECK EVERYTHING IS IN THERE!! FOR CRYING OUT LOUD!!
  • SG
    Steve Galamba
    Dec 24, 2025
    1.0
    Didn't include one of the 4 piece nugs I paid for, nothing for the kid to eat now
  • ML
    Michael L
    Dec 10, 2025
    1.0
    I order a meal for $12 and they said they wouldn’t give me one singular dipping sauce for my fries without charging me extra for it.
  • DJ
    Daniel DelloBuono Jr
    Nov 7, 2025
    4.0
    Good Wendy’s all around!

Frequently Asked Questions About Wendy's

Is West Chester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in West Chester?

The drive-through is open Monday to Thursday and Sunday from 7:30 AM to 2:00 AM, and Friday to Saturday from 7:30 AM to 3:00 AM.