Papa Johns Pizza

Reviews

• PM

  Peter Mitchell

  Oct 15, 2025
  5.0
  This is a good location where they make pizza perfectly to the Papa John’s specifications. The PapaDippa is a really neat idea and yummy.
• MB

  Mary Brown

  Sep 1, 2025
  5.0
  High quality pizza!
• WW

  Wayne_Neighbor

  Jul 22, 2025
  5.0
  Papa John’s on Gay Street in West Chester is a great go-to spot when you’re craving some classic, fresh pizza without the wait. I’ve ordered from here a few times, and the food is always hot, cheesy, and consistent — exactly what you want from a pizza place. The staff is friendly and quick with service, whether you’re picking up or getting delivery. I like that the toppings are generous, and they don’t skimp on the garlic sauce that makes every slice even better. The pepperoni and BBQ chicken pizzas are personal favorites, and the cheese sticks are a must-add to any order. Parking nearby can be a little tight during busy times, but it’s totally worth the short wait for tasty pizza that hits the spot. Overall, this Papa John’s does a great job keeping things fast, friendly, and delicious every time I order. Perfect for an easy dinner night!
• AH

  Aidan Henry

  Dec 4, 2023
  1.0
  This location is the perfect example of how to do everything WRONG in customer service. This is now my third time placing an order with them and every time the experience just gets worse and worse and this will definitely be my last. All three times I have ordered and paid for extra garlic sauce cups and all three time they have charged me and not delivery the extra sauce. The last two times I have ordered a 2 liter of soda and both time it was not delivery with the driver telling me at my door it was cancelled from my order. Absolutely no attempt from the store to contact me and offer another type of soda or any explanation. Also this time since they removing the 2 two liters from my order it dropped me below the $40 free delivery minimum and they charged me for the delivery. Again no attempt to contact me and offer something else to be added on to the order so I could still meet that requirement. After my complete disappointment from the last two deliveries, I tried to contact the store manager to relay my experiences on both occasions but this location refuses to answer their phone. Both times I waited 5-10 minutes as they repeated just kept putting on the hold music after every time it would ring and didn’t even bother to answer and ask me to hold. So now with no other resort I have wasted more of my night detailing this horrible experience on here in hopes that no other poor souls give them their money. This place is a disgrace to customer service and basic human decency. It’s apparent from their countless recent 1 star reviews that they have no desire to work on any of these terrible business practices and will continue to provide mediocre chain food with horrendous customer service. Please give your money to one of the many great local pizza shops that actually takes pride in the food and service they provide.

Frequently Asked Questions About Papa Johns Pizza