CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Chester is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported a decline in food quality, with complaints about bland flavors, incorrect orders, and issues with freshness.
Service Issues
Many reviews highlighted slow service, order mistakes, and poor management responses, leading to customer frustration.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency.
Atmosphere
The restaurant is generally described as a comfortable place to relax and work, with a friendly atmosphere.
Customer Service
Some staff members received praise for their friendliness and helpfulness, but overall service quality was inconsistent.
PC
Pat C
5 days ago
2.0
I stopped for take out order. Told Charles, it was 1st time there.I ordered with him & sat down to wait & wait.. he never told me that I had to walk down to the other section to pick up! Food was just ok. French dip hardly had any meat.
AT
Alicia Tate
Nov 4, 2025
1.0
Went in excited for my favorite bagel, only to be disappointed. I had to ask twice for it be cut and toasted or remotely warm. Burnt. Cinnamon bun, rock hard, not toasted. Everyone working seems bothered by simple task( not sure how when you are literally working 🙄) this location is a 0/10 for me, which is unfortunate since I travel this road often.
VS
Vintage Stuff
Oct 27, 2025
3.0
Yesterday I went to get the wild rice soup and it's the first time I ever had the soup that look like this it was super thick it seemed like maybe it was cooking too long or I don't know it didn't even have a good taste it didn't have a really bad taste but it just a bland taste and just in it look good or anything. I've always liked their wild rice soup never had a bad one up until yesterday. I took three or four spoonfuls and that's it threw away the rest. I did get it to go so I should have took it back because it's not cheap anymore anything. I might give him another chance cuz it was only the one time yesterday hopefully it won't happen again.
JH
J D Hoholick
Oct 10, 2025
1.0
I was expecting a quality sit down restaurant. Instead it’s a counter order with grocery store food, ready made parfait in plastic, small sandwiches, plastic utensils, very limited menu and then even had the nerve to beg for a tip for absolutely no service
JS
Jean Speiser
Aug 12, 2025
4.0
Very good for what it is. It has a limited menu so not a place where I'll eat often. I do wish there were someplace to sit while I'm waiting for my salad to be prepared.
Does Panera Bread in West Chester accept reservations?
No, Panera Bread in West Chester does not accept reservations.
What are the operating hours for Panera Bread in West Chester?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread offer delivery service?
Yes, Panera Bread provides delivery service during their operating hours.
Can I order food online from Panera Bread West Chester?
Yes, you can order online for delivery or rapid pick-up via their website or mobile apps.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Is Panera Bread West Chester family-friendly and accessible?
Yes, the cafe welcomes families, has high chairs, wheelchair accessible entrances, seating, parking, and restrooms.
What payment options are accepted at Panera Bread West Chester?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of menu items is Panera Bread West Chester known for?
They specialize in You Pick Two combos, hand-tossed salads, freshly baked artisan breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby places can I visit around Panera Bread West Chester?
Nearby you can find places like Fusion Restaurant for sushi and Asian cuisine, ShopRite supermarket for groceries, and Massage Envy for relaxation services.
Are there convenient services near Panera Bread for errands or shopping?
Yes, near Panera Bread there are AT&T stores for mobile needs, Banfield Pet Hospital for pet care, and West Goshen Town Center for shopping.
Can I find financial and tax services near Panera Bread in West Chester?
Yes, Block Advisors and H&R Block provide financial and tax services close to Panera Bread.