Panera Bread

4.0
501 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Chester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1115 West Chester Pike, West Chester, PA
19382, United States

Hours

Reviews

4.0
501 reviews
5 stars
250
4 stars
135
3 stars
43
2 stars
29
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported a decline in food quality, with complaints about bland flavors, incorrect orders, and issues with freshness.

Service Issues

Many reviews highlighted slow service, order mistakes, and poor management responses, leading to customer frustration.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency.

Atmosphere

The restaurant is generally described as a comfortable place to relax and work, with a friendly atmosphere.

Customer Service

Some staff members received praise for their friendliness and helpfulness, but overall service quality was inconsistent.
  • PC
    Pat C
    5 days ago
    2.0
    I stopped for take out order. Told Charles, it was 1st time there.I ordered with him & sat down to wait & wait.. he never told me that I had to walk down to the other section to pick up! Food was just ok. French dip hardly had any meat.
  • AT
    Alicia Tate
    Nov 4, 2025
    1.0
    Went in excited for my favorite bagel, only to be disappointed. I had to ask twice for it be cut and toasted or remotely warm. Burnt. Cinnamon bun, rock hard, not toasted. Everyone working seems bothered by simple task( not sure how when you are literally working 🙄) this location is a 0/10 for me, which is unfortunate since I travel this road often.
  • VS
    Vintage Stuff
    Oct 27, 2025
    3.0
    Yesterday I went to get the wild rice soup and it's the first time I ever had the soup that look like this it was super thick it seemed like maybe it was cooking too long or I don't know it didn't even have a good taste it didn't have a really bad taste but it just a bland taste and just in it look good or anything. I've always liked their wild rice soup never had a bad one up until yesterday. I took three or four spoonfuls and that's it threw away the rest. I did get it to go so I should have took it back because it's not cheap anymore anything. I might give him another chance cuz it was only the one time yesterday hopefully it won't happen again.
  • JH
    J D Hoholick
    Oct 10, 2025
    1.0
    I was expecting a quality sit down restaurant. Instead it’s a counter order with grocery store food, ready made parfait in plastic, small sandwiches, plastic utensils, very limited menu and then even had the nerve to beg for a tip for absolutely no service
  • JS
    Jean Speiser
    Aug 12, 2025
    4.0
    Very good for what it is. It has a limited menu so not a place where I'll eat often. I do wish there were someplace to sit while I'm waiting for my salad to be prepared.

Frequently Asked Questions About Panera Bread

Does Panera Bread in West Chester accept reservations?

No, Panera Bread in West Chester does not accept reservations.

What are the operating hours for Panera Bread in West Chester?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.