Business Details
About
Grocery StoreBeer StoreWine Store
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
4.2
492 reviews
5 stars
255
4 stars
145
3 stars
51
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers reported friendly and helpful employees, while others encountered rude cashiers and poor service.
Store Cleanliness
Generally noted as clean and bright, with some customers appreciating the hygiene standards.
Product Availability
Frequent complaints about limited stock and poor quality of produce and meats, with some customers expressing frustration over high prices.
Checkout Experience
Issues with self-checkout systems and lack of available cashiers led to dissatisfaction among customers.
Atmosphere and Demographics
Some customers reported feeling unwelcome or uncomfortable due to perceived racial bias and the store's demographic.
- IKIvor KarpelNov 14, 20255.0Good selection of groceries. Pharmacy and Starbucks in the store
- DJDaniel DelloBuono JrNov 7, 20255.0Great giant!
- KMKelly McGlynnOct 17, 20251.0The one cashier is so rude. Every single time we come in she makes mean comments to me about my daughter and I. This has been going on for years and I don’t understand how she still works there. Because of her, we will not be returning.
- BHBarbara HenryOct 3, 20255.0I went during an off day, so no issues with regular checkout. My cashier, an older gentleman, was very friendly and helpful. Compared to other Giant locales, this one was a pleasure to shop in. Limited selection in some items but clean, bright and hygienic. Wish I lived closer but I just might make the trip again for the great experience I had.
- OJOrange JuiceSep 20, 20251.0There is consistently either no normal checkout lines open or they are open but no one is there. On top of that, using self checkout will without fail, multiple times, accuse me of stealing, or waste time weighing every item, making me waste time waiting for an employee to notice and fix the issue. I am tired of paying to do the job of an employee and be treated like a criminal. Get real cashiers.
Frequently Asked Questions About GIANT
Where is GIANT located in West Chester?
GIANT is located at 1375 Boot Rd, West Chester, PA 19380.
What are the regular opening hours for GIANT in West Chester?
GIANT is open daily from 6:00 AM to 10:00 PM.
Does GIANT have special holiday hours?
Yes, GIANT has special holiday hours such as closing early on November 27, December 24, and December 31, and is closed on December 25.
What languages are supported at GIANT in West Chester?
GIANT supports English, Russian, and Spanish languages.
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are offered at GIANT in West Chester?
GIANT offers services including Flu Vaccination, RedBox kiosks, Blue Rhino propane exchange, WiFi, Coinstar, and Starbucks.
Is there a Starbucks available inside GIANT?
Yes, GIANT offers Starbucks coffee services in store.
What nearby attractions can I visit before or after shopping at GIANT?
Nearby attractions include Saints Peter And Paul Church and The Breakers at Edgewater Beach, providing options for worship or community services close to GIANT.
Where can I find financial services near GIANT in West Chester?
Financial services near GIANT include Western Union for money transfer, PNC Bank, Truist, and Susquehanna Bank - Hershey's Mill Office, as well as ATMs like LibertyX Bitcoin ATM and BB&T ATM.
Are there any nearby dining options close to GIANT?
Yes, nearby dining options include Vanos Pizza & Italian Restaurant, Alessandro’s Pizzeria, and SUBWAY sandwich shop, perfect for grabbing a meal before or after shopping at GIANT.