Business Details
About
Grocery StoreBeer StoreWine StoreGiant Food Stores
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
4.2
951 reviews
5 stars
554
4 stars
230
3 stars
69
2 stars
41
1 star
57
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers praised the quality of sushi and fresh produce, but some expressed concerns about the deli service and produce freshness.
Customer Service
Mixed feedback on customer service; while some employees were noted as friendly and helpful, others were described as rude or unprofessional.
Store Cleanliness
The store is generally reported as clean and organized, though there were complaints about the condition of the women's restroom.
Pricing
Customers found prices to be high compared to competitors, with some expressing frustration over perceived price gouging.
Checkout Experience
Issues with self-checkout machines and long wait times at checkout were frequently mentioned, indicating a need for better staffing and system reliability.
- RGRyan GroffDec 30, 20255.0The Wednesday sushi is amazing
- JPJoann PiombinoDec 27, 20254.0Good sale stuff
- NPNicole PringleDec 24, 20255.0Very clean and organized store
- SSsteveDec 11, 20255.0At the end if october I brought in a winning lottery ticket that had to be sent to harrisburg. Their were some issues with my license that I was able to rectify in time due to the thoroughness of the young man helping Arden fill out the form. I came in a week later with my new license on 10/29 and Arden completed the form with great atrention to detail. I received the check today right on time. Great young people in C S.
- OMOvidiu MarinescuNov 30, 20255.0Very good. I appreciate the discounted products that are available a few days before expiration. The selection could be wider.
Frequently Asked Questions About GIANT
Where is GIANT located in West Chester, PA?
GIANT is located at 698 Downingtown Pike, West Chester, PA 19380, US.
What are the regular opening hours for GIANT in West Chester?
GIANT is open every day from 6:00 AM to 10:00 PM.
Does GIANT in West Chester have special holiday hours?
Yes, GIANT has modified hours on holidays such as Thanksgiving (open from 6:00 AM to 2:00 PM), Christmas Eve (6:00 AM to 6:00 PM), closed on Christmas Day, New Year's Eve (6:00 AM to 8:00 PM), and New Year's Day (6:00 AM to 11:00 PM).
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are available at the GIANT in West Chester?
Services include Flu Vaccination, RedBox, Blue Rhino propane exchange, Hallmark Cards, Signature Wedding Package, WiFi, Coffee Shoppe, Coinstar Exchange, Coinstar, Easy Scan, ecoATM, and Great Entertaining.
Does GIANT offer grocery pickup or online shopping?
GIANT provides online grocery services through their website.
Which languages are supported at the GIANT store in West Chester?
The store provides services in English, Russian, and Spanish.
What nearby places can I visit around GIANT on Downingtown Pike?
Nearby places include Starbucks for coffee, Two Birds Cafe for breakfast, and Brothers Pizza and Pasta for Italian dining.
Are there convenient financial services near GIANT in West Chester?
Yes, nearby financial services include a LibertyX Bitcoin ATM, Coinstar machines, and Western Union money transfer.
Where can I exchange propane near GIANT?
You can visit the nearby Blue Rhino Propane Exchange located close to GIANT for propane needs.