Dunkin'

4.3
234 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chester, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Paoli Pike, West Chester, PA
19380, United States

Hours

Reviews

4.3
234 reviews
5 stars
138
4 stars
55
3 stars
18
2 stars
10
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, polite, and efficient, although some noted inconsistency in service quality.

Cleanliness

The location is frequently described as clean, with several reviews highlighting the cleanliness of the store and bathrooms.

Order Accuracy

There are mixed reviews regarding order accuracy, with some customers reporting frequent mistakes in their orders.

Food Quality

While some customers enjoyed the food and coffee, others expressed disappointment with the taste and quality of certain items, particularly donuts.

Speed of Service

Customers consistently noted the fast service, especially in the drive-thru, with many appreciating the quick turnaround during busy times.
  • LK
    Lindsay Keri
    Nov 8, 2025
    5.0
    Great staff, speedy service! The line can be so long yet they serve so fast it's hardly a wait... But if in a rush to be somewhere you may wanna leave a little bit earlier for the stop
  • JL
    Jac Low
    Oct 23, 2025
    1.0
    On 10/23/25 around 530PM I went through drive thru to pick up my mobile order. There was a Caucasian male who didn’t say anything and slammed my coffee on the counter and then just handed it to me without even acknowledging me or saying you are welcome after I thanked him. He was not polite either when speaking on speaker. I come to this Dublin daily and hope he is retrained on his customer service.
  • AC
    Anthony Conrad
    Aug 27, 2025
    1.0
    I ordered coffee and maple bacon breakfast sandwich and the sandwich had no taste of maple bacon on it. I won't be going back.
  • DB
    David Black
    Nov 21, 2023
    5.0
    O ne of the better stores. Coffee was very very good service was excellent.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Chester, PA?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' in West Chester offer delivery and pickup services?

Yes, Dunkin' in West Chester provides both delivery and curbside pickup services for customer convenience.