Dunkin'

4.3
236 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Chester, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Paoli Pike, West Chester, PA
19380, United States

Hours

Reviews

4.3
236 reviews
5 stars
138
4 stars
56
3 stars
18
2 stars
11
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and efficient service, some reported rude interactions and lack of acknowledgment.

Cleanliness

The location is frequently noted for its cleanliness, with several reviews highlighting spotless conditions in both the dining area and bathrooms.

Order Accuracy

There are recurring complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Speed of Service

Many customers appreciate the quick service, especially during busy hours, with several noting minimal wait times.

Food Quality

Mixed reviews on food quality, with some customers enjoying the offerings while others reported stale or poorly prepared items.
  • EP
    Emily Portman
    Dec 3, 2025
    2.0
    The short Indian woman at the cash register was pretty rude when I tried to order. She acted exasperated when I asked her to scan the code on my phone. Turned right around and walked out, I don't spend my money at places like that. 12/3/25 at 9 AM.
  • LK
    Lindsay Keri
    Nov 8, 2025
    5.0
    Great staff, speedy service! The line can be so long yet they serve so fast it's hardly a wait... But if in a rush to be somewhere you may wanna leave a little bit earlier for the stop
  • JL
    Jac Low
    Oct 23, 2025
    1.0
    On 10/23/25 around 530PM I went through drive thru to pick up my mobile order. There was a Caucasian male who didn’t say anything and slammed my coffee on the counter and then just handed it to me without even acknowledging me or saying you are welcome after I thanked him. He was not polite either when speaking on speaker. I come to this Dublin daily and hope he is retrained on his customer service.
  • AC
    Anthony Conrad
    Aug 27, 2025
    1.0
    I ordered coffee and maple bacon breakfast sandwich and the sandwich had no taste of maple bacon on it. I won't be going back.
  • MZ
    Milan Zlatnicky
    Feb 26, 2024
    2.0
    Dirty places . People who own Dunkin need to clean it and care more .

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Chester, PA?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' in West Chester offer delivery and pickup services?

Yes, Dunkin' in West Chester provides both delivery and curbside pickup services for customer convenience.