Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in West Chester? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 241 E Gay St .
Location
Hours
Reviews
2.9
437 reviews
5 stars
164
4 stars
37
3 stars
25
2 stars
27
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and long wait times for phone support.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders taking over two hours and others never arriving at all.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction with the overall quality.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness and indifference towards customer complaints.
Mixed Food Quality
While some customers praised the food quality, many reported issues with cold, poorly made, or incorrect orders.
- VSVictoria SoltysiakOct 12, 20251.0There is no way to complain or get any money back on the app so this is just my way of complaining. We ordered specialty buffalo chicken and we did not get the blue cheese sauce that we chose to come with it. The kennett square dominos has not missed a sauce since 2019.
- RGRobert GostkowskiOct 6, 20255.0My food is made correctly and on time. The staff is always friendly and greet you when entering the store. I like this location. Thanks!
- HHHe HimOct 4, 20251.02 hour wait time when estimated less than 30. Wouldn’t have ordered this slop if I knew it wouldn’t be on time.
- EOEdward OfoeSep 21, 20251.0so my order was never delivered, I followed up with a call and no one answered, I drove there and met one ill mannered staff who only frustrated me more with His indifference and horrible attitude. I pursued till I got a manager who was rude as well. I got my money refunded but I only pursued this because both the staff and His manager were ill mannered and that pissed me off. It was not like this before, I m pretty sure it’s shortage of staff so they are hiring all kinds of people who are gradually running the place down. I m done with them.
- LDLoralai DeckerSep 9, 20251.0I live in an apartment building and put the address with instructions for the driver to hand me the order at the front. When I saw the driver was close, I went outside to wait, but no one showed up. I called the Domino's, and the woman who answered told me he "just wasn't there yet" and to wait. Fifteen minutes passed, still no driver. I called again, and she rudely told me to "look around for it" and then hung up. I checked everywhere still no pizza. When I called back, she finally said it would be remade. The second driver got to me quickly and was polite, actually handing me my food. But I found out my tip went to the first driver who never delivered anything. So I had to pay more money giving the second driver a tip. On top of that, when I opened the pizza, it had barely any cheese, toppings were scarce and mostly piled on one side, and they forgot the ranch I paid for. This was honestly the worst food delivery experience I've ever had. If you have other options, I recommend ordering from somewhere else.
Frequently Asked Questions About Domino's Pizza
What types of pizza does Domino's Pizza in West Chester offer?
Domino's Pizza offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.
What are the delivery hours for Domino's Pizza in West Chester?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to 1:00 AM, and on Friday and Saturday from 10:30 AM to 2:00 AM.
What are the takeout hours at Domino's Pizza on 241 E Gay St?
Takeout is available Monday through Thursday and Sunday from 10:30 AM to 1:00 AM, and on Friday and Saturday from 10:30 AM to 2:00 AM.
Does Domino's Pizza in West Chester offer contactless or curbside pickup options?
Yes, they offer curbside pickup, delivery, and no-contact delivery options for customer safety and convenience.
Where is Domino's Pizza located in West Chester?
Domino's Pizza is located at 241 E Gay St, West Chester, PA 19380.
What payment methods are accepted at Domino's Pizza in West Chester?
They accept a wide range of payment options including cash, major credit cards like Visa, MasterCard, American Express, Discover, mobile payments like Apple Pay and Samsung Pay, as well as Bitcoin and financing options.
Are there any nearby places to visit after ordering pizza from Domino's in West Chester?
After your visit, you might want to check out the nearby Square Bar for drinks, or try Rita's Italian Ice and Frozen Custard for a sweet treat.
What nearby businesses can I visit before picking up my pizza from Domino's in West Chester?
Before picking up your order, you can visit Elevate Hair Studio for beauty services or stop by Mid Penn Bank for banking needs, both conveniently close by.
Is there public transit or local landmarks near Domino's Pizza in West Chester?
Domino's Pizza is near Chestnut Square, a historic building, and close to West Chester University off-campus housing, which can help orient visitors in the area.
How can I order Domino's Pizza for delivery or carryout in West Chester?
You can order for delivery or carryout through their website or mobile apps. The delivery URL is available, and you can download their Android or iOS apps for convenient ordering.