Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.4
267 reviews
5 stars
181
4 stars
54
3 stars
12
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while many praise friendly and efficient service, others report rude interactions and poor handling of mobile orders.
Product Consistency
Several customers noted inconsistencies in the quality and portion sizes of ice cream products, particularly Blizzards, leading to dissatisfaction.
Cleanliness
The location is generally reported as clean, with some customers highlighting the importance of hygiene, especially during the COVID-19 pandemic.
Pricing Concerns
Many reviews mention that prices are perceived as high, especially in relation to portion sizes, leading to complaints about value for money.
Nostalgia and Loyalty
Long-time customers express fond memories and loyalty to the establishment, indicating a strong community connection despite recent issues.
- PJPeter JVOct 26, 20255.0Haven't lived there for over 30 years but Melissa always made the best Blizzards when we were in high school. I also invented the mint/Oreo Blizzard.
- JTJennifer TetiSep 28, 20252.0Did a mobile order, one other person in the store and no one acknowledged me and then when I asked was told “wait a minute”. There needs to be a way to pick up mobile orders without having to engage with rude help.
- TDTodd DragerSep 8, 20254.0Been coming here since I was a kid, so 30+ yrs. Staff is almost always friendly and helpful and they have standard DQ ice cream, but my minor gripe is they have yet to figure out a line system in the store for ordering which just annoys me to no end since you can enter from two sides and there are three ordering windows, and it’s never clear which ones are open. Sometime people don’t know who is next in line and/or people will jump the line. On busy nights it’s straight chaotic. Solutions are so easy!
- TJTonua JansensJun 10, 20255.0Good for ice cream only vanilla. Only food was hot dogs
- DMD MJul 27, 20205.0Great job even under covid weirdness
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in West Chester offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
What are the operating hours for Dairy Queen (Treat) at 703 E Gay St?
They are open every day from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) in West Chester wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families, making it good for kids.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place an order online for pickup through their ordering website.
Are there any special deals or rewards available at Dairy Queen (Treat)?
Yes, by downloading their app, customers can access exclusive deals and mobile rewards.
Does Dairy Queen (Treat) offer outdoor seating at their West Chester location?
Yes, outdoor seating is available at this location.
What are some nearby ice cream shops close to Dairy Queen (Treat)?
Nearby ice cream shops include Orange Julius and another Dairy Queen.
Are there any fast food restaurants near Dairy Queen (Treat) for a quick meal before or after your visit?
Yes, nearby fast food options include McDonald's and Wendy's, both offering quick meals.
Can I visit any real estate services near Dairy Queen (Treat) if I'm new to West Chester?
Yes, multiple real estate agencies such as The Leonard Team and Long and Foster are nearby for your real estate needs.
What is the address and contact number for Dairy Queen (Treat) in West Chester?
The address is 703 E Gay St, West Chester, PA 19380-4545, and the phone number is +1 610-696-4678.