Business Details
About
Mexican Restaurant
Chipotle Turner Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
679 reviews
5 stars
280
4 stars
153
3 stars
62
2 stars
53
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Portion Sizes
Many customers complained about skimpy portion sizes, often feeling shortchanged on ingredients.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
- JMJason McGrathDec 2, 20251.0Not one to leave bad reviews. This place needs leadership BADLY . Hope corporate sees this . Came in at 9:50 (70 minutes to close). I understand breaking down a bit , but they had EVERYTHING put away. Asked for medium salsa “WERE OUT!!!” One employee was cleaning and spraying chemicals RIGHT where another was making orders …. If you want to close at 10 , just put that on the door ??? 🤷♂️🤷♂️ It’s obvious there are no standards or leadership at this location.
- SCSandra CruzNov 28, 20251.0Service was bad. I came 1hr and 30min before closing and they had put the food away, and grumpily brought it back when we came in. When taking our orders one individual in particular had attitude and bad manners. The food was very cold because they had already pushing it to the back before we arrived. And they didnt allow us to sit at a regular table because it was cleaned already and made us sit on the high stools and we had 3 small children.
- SVS VTineNov 10, 20255.0Always friendly and great service.
- CSCezar SousaOct 28, 20251.0The burrito's seasoning was terrible, the Coca-Cola was simply tasteless, only sparkling water. I always go to Chipotle, and this is the first time I've had a bad experience.
- KKkinder kidsOct 26, 20251.0I went to eat around 8:00 pm today and there was a woman working at the cash register. I have never seen such a disrespectful, rude, foul-mouthed woman in my life. She was talking to someone she knew at the cash register and was saying very rude things. I was really ashamed to be there with my daughter and I will never go there again. I hope you see my complaint and do what is necessary. It is really disgusting to employ such a rude girl.😡😡😡😡😡😡😡
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Turner Square serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at Turner Square?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Turner Square offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for pickup or delivery at Chipotle Turner Square?
You can order online through their website or the Chipotle app using the provided quick links.
Are there any rewards or exclusive offers available at Chipotle Turner Square?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the address and location details of Chipotle Mexican Grill at Turner Square?
It is located at 101 Turner Lane in Chester, West Chester, PA 19380 within Turner Square.
How can customers reach Chipotle Turner Square for inquiries?
They can call the main phone at +1 610-344-7042 or email pa.1198.turnersqr@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Turner Square?
Nearby places include Tropical Smoothie Cafe for smoothies, Let’s Yo! for frozen yogurt, and Chester County Open MRI for diagnostic services.
Are there convenient financial services close to Chipotle Turner Square?
Yes, Citizens ATM, First Bank, Bryn Mawr Trust bank, and Western Union money transfer service are nearby for your financial needs.
Which recreational or personal care services are near Chipotle Mexican Grill at Turner Square?
Nearby you can find Sun Tan City for tanning, My Nails Spa West Chester for nail care, and Trek Bicycle West Chester for bike maintenance.