Customers frequently reported slow service, especially in the drive-thru, with some waiting over an hour for their orders.
Order Accuracy
There were multiple complaints about incorrect orders, with customers receiving wrong items or incomplete orders.
Food Quality
While many praised the food for being fresh and delicious, there were also reports of inconsistent quality, such as cold or poorly prepared items.
Staff Attitude
Customer experiences varied with staff demeanor; some reported friendly service while others encountered rude or unhelpful management.
Cleanliness
The location was generally noted as clean, contributing positively to the overall dining experience.
LV
Lynn Vance
Oct 22, 2025
5.0
About as good as other places, maybe a bit higher
HG
Heather Galloway
Oct 10, 2025
3.0
Super slow
JF
Jason Forbes
Sep 5, 2025
5.0
Traditional Dairy Queen. Food is made to order, so it takes a few minutes, but its always fresh. It's clean and the staff is always friendly. Drive through can be slow at times just because they make the food when its ordered.
LG
Laura Gutherman
Aug 9, 2025
5.0
After you order they bring it to you when it's ready.
CB
Crissy Browning
Jul 12, 2025
1.0
By far the worst experience I've ever had a Dairy Queen, at any fast food restaurant really. They told us to pull around and they would bring out our food. We sat there for over an hour and still no food so I walked in, they had forgotten to bring our food out and there wasn't any other customers there, so they were not busy. Got out to the truck and they didn't give us the whole order, went back in and they gave us cold food. Very uncalled for, they are definitely challenged.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Waynesburg, PA?
Dairy Queen Grill & Chill is open every day starting at 10:30 AM. From Monday to Thursday and Sunday, it closes at 9:00 PM, and on Friday and Saturday, it remains open until 9:30 PM.
Where is Dairy Queen Grill & Chill located in Waynesburg?
It is located at 264 E Roy Furman Hwy, Waynesburg, PA 15370-8072, United States.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, it offers booster seats, high chairs, is wheelchair accessible, has restrooms, seating, and welcomes families and children.
Is there a drive-thru available at the Dairy Queen Grill & Chill in Waynesburg?
Yes, this location has a drive-thru service for customer convenience.
Can I order online or use a mobile app for Dairy Queen Grill & Chill in Waynesburg?
Yes, you can order online for pickup via their website, and they also offer mobile ordering and rewards through their app, which you can download for exclusive deals.
Are there any other well-known fast food restaurants near Dairy Queen Grill & Chill?
Yes, nearby fast food restaurants include KFC, McDonald's, and Wendy's that you might want to visit before or after enjoying Dairy Queen.
Is there a hotel near Dairy Queen Grill & Chill for visitors who need accommodation?
Yes, Super 8 by Wyndham Waynesburg is nearby, providing convenient accommodation options close to Dairy Queen.
Are there places nearby where I can withdraw cash or use banking services around Dairy Queen Grill & Chill?
Yes, Citizens ATM and Community Bank are nearby, offering ATM and banking services for your convenience.
Where can I find gas stations and convenience stores near Dairy Queen Grill & Chill?
Nearby gas stations and convenience stores include GetGo, Sunoco, Exxon & Mobil Stations, and BFS Foods Inc, useful if you are traveling by car.