Brand Certified
Five Guys
4.1(585 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
253 E. Swedesford Rd, Wayne, PA
19087, United States
Certified by Five Guys • Mar 01, 2026
(610) 964-0214
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/253-e-swedesford-rd
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 253 E. Swedesford Rd in Wayne is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
585 reviews
5 stars
331
4 stars
123
3 stars
53
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, although some noted issues with portion sizes and consistency.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and slow service, particularly during busy times.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not always match the quality or portion sizes.
Cleanliness
While some customers noted that the restaurant was clean, others reported dirty tables and a need for better upkeep.
Staff Friendliness
Despite some negative experiences, many reviews mentioned friendly and helpful staff, contributing to positive dining experiences.
- MIMeanix Landscaping Inc.1 day ago5.0Clean location. Great burgers!
- AWAlec WalkerJan 22, 20261.0Yesterday on Jan 21, around 9PM, I ordered food from Five Guys. As expected, the food was expensive. $50 for one drink, one milkshake, two fries (one large, one small), and two burgers (one with mushrooms). The price was higher than expected, but Five Guys has great food, and that stood true for this visit. The problem with the visit was the young man at the register who, upon my asking for a small cup for water, he said, "We don't have cups for that." I have never experienced such poor hospitality. He seemed more than glad to say, "No," then handed me a watery milkshake with no whip cream. Aftet that, (last but definitely not least) he handed me my bag of food, and I quickly realized I had been given less fries than I would have at any other Five Guys when ordering (just) a small. He filled two small paper bags, one slightly smaller than the other, and contrary to Five Guys 'Famous' Fry policy, he gave no more than that (no extra scoop of fries). Just two small paper bags the size of small stationary card envelopes. This was terribly upsetting and I will not be returning to this Five Guys. I have only once before been denied water at an establishment (and this includes establishments where I didn't purchase anything and just went in for water), and the other time I was denied was by a rude manager during COVID 19 at some mom and pap shop on Long Island (where I grew up), where I (also) purchased food, and the "reason" she denied me and my grandmother water is because (and these are the manager's words) they didn't have cups. That was terrible service as well, but this young man without-a-doubt had cups--he gave me one with my milkshake and another for my girlfriend's soft drink. There are other Five Guys, and although I'm hesitant to return to any of them in the area (afraid this poor hospitality might reflect Malvern-area Five Guys altogether), if/when I do go back, I will NOT be returning to this one in particular. Thank you, Alec.
- RSRenata SkrockiJan 18, 20265.0Cheeseburger was great! Fries were awesome! And the peanuts they offer are good appetizers.
- ABAngela BarbushJan 17, 20261.0received a text that someone was using my number & possibly my payment info for the order. the person’s name was mukti patel. the restaurant said there was nothing they could do.
- AEAshley EtlingDec 27, 20252.0Been coming to this location for years! Always a faveeeee! However, the “manager” white guy with a ponytail/man bun is awful! The way he talks to his staff is completely unprofessional! Asked for a water cup, got one. And the manager ripped the associate for it, yelling at him, telling him how much money he cost “him” so on and so forth. Also making the statement “customers pay for everything (including water)”. Water cups or no water cups, policy changes or no policy changes. This manager is the problem not anything else.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Wayne accept reservations?
No, Five Guys at 253 E. Swedesford Rd in Wayne does not accept reservations.
What are the operating hours for Five Guys in Wayne?
Five Guys in Wayne is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery URL.
Can I customize my burger or milkshake at Five Guys in Wayne?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys provide in-store pickup options?
Yes, in-store pickup is available at the Wayne location.
What payment methods does Five Guys in Wayne accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there child-friendly amenities at the Five Guys Wayne location?
Yes, the restaurant welcomes children and provides high chairs for their convenience.
What are some nearby places to visit around Five Guys at Gateway Shopping Center?
Nearby places include Tropical Smoothie Cafe, Kiwi Frozen Yogurt, and the SPENGA Wayne gym, which you can visit before or after enjoying a meal at Five Guys.
Is there a coffee shop near Five Guys in Wayne?
Yes, Starbucks is located nearby, perfect for grabbing a coffee before or after your meal at Five Guys.
How can nearby retail stores complement my visit to Five Guys in Wayne?
Shops like Vans, Carter's, and Famous Footwear are nearby, allowing you to combine shopping and dining during your visit to Gateway Shopping Center.
Brand Certified Facts from Five Guys
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