Five Guys

4.1
579 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 253 E. Swedesford Rd in Wayne is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
253 E. Swedesford Rd, Wayne, PA
19087, United States

Hours

Reviews

4.1
579 reviews
5 stars
328
4 stars
121
3 stars
53
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, although some noted issues with soggy fries and inconsistent portion sizes.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff, slow service, and incorrect orders.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value received.

Staff Friendliness

While some reviews mentioned friendly and helpful staff, others reported negative interactions, indicating inconsistency in employee attitudes.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and a messy environment.
  • AE
    Ashley Etling
    Dec 27, 2025
    2.0
    Been coming to this location for years! Always a faveeeee! However, the “manager” white guy with a ponytail/man bun is awful! The way he talks to his staff is completely unprofessional! Asked for a water cup, got one. And the manager ripped the associate for it, yelling at him, telling him how much money he cost “him” so on and so forth. Also making the statement “customers pay for everything (including water)”. Water cups or no water cups, policy changes or no policy changes. This manager is the problem not anything else.
  • RD
    Rob D
    Dec 5, 2025
    1.0
    Food is good but they don't accept legal tender. They won't take bills over $20. Do not support this kind of behavior.
  • KD
    Katie Delaney
    Nov 3, 2025
    5.0
    Very friendly staff! Good food! What can go wrong?!
  • MH
    mark hansen
    Sep 30, 2025
    5.0
    Great hamburgers
  • IG
    Ihate Google
    Sep 26, 2025
    3.0
    The fries here are very good. The burgers are more like smash burgers. The patties have crispy edges and are a little dry. I like a burger with some moisture. The condiments for the burgers are very good. The drink machines have a good mix. If you like smash burgers this is the five guys for you.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.