McDonald's

3.1
1487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
999 Jefferson Ave, Washington, PA
15301, United States

Hours

Reviews

3.1
1,487 reviews
5 stars
403
4 stars
266
3 stars
298
2 stars
150
1 star
370

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy, or overcooked items.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff, particularly from management.

Cleanliness

Customers frequently mentioned dirty tables and unsanitary conditions in the restaurant and bathrooms.

Staff Friendliness

While some reviews praised friendly staff, others noted a lack of courtesy and professionalism, especially from management.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to the quality of food received.
  • AD
    Amber “Chi Chi” Davis
    Nov 12, 2025
    3.0
    Employees took forever to come to the counter instead they kept talking to one another. Plus they forgot 1 of my meals.
  • RC
    Robert Crowley
    Nov 1, 2025
    3.0
    It's McDonald's, understaffed and overpriced!
  • KC
    Kelly Cooper
    Nov 1, 2025
    3.0
    Disappointed about what I specifically ordered & didn't get besides that, it's McDonald's
  • NC
    Nathaniel Colligan
    Oct 14, 2025
    1.0
    Got chicken strips and they looked to be cooked over an hour ago. Soggy. Looked overcooked. Soaked in grease. Threw my meal out in full after one bite. Disgusting. Fries were soggy as well. will not come back to this one again.
  • WJ
    Woodrow Johnson
    Oct 11, 2025
    1.0
    Rude. The monopoly stickers were already peeled off and when confronted about an order that was wrong the employee was standoffish. Every order I’ve gotten from here has been missing items, wrong, and the monopoly stickers are peeled off

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 999 Jefferson Ave, Washington, PA?

McDonald's at 999 Jefferson Ave is open from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 4:45 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.