McDonald's

3.3
1471 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Trinity Circle, Washington, PA
15301, United States

Hours

Reviews

3.3
1,471 reviews
5 stars
433
4 stars
323
3 stars
280
2 stars
148
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with many waiting over 15 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Friendliness

While some customers praised friendly staff, many others reported rude service and a lack of customer care.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh items while others received cold or poorly prepared food.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and restrooms.
  • JW
    Joseph Walling
    Dec 19, 2025
    2.0
    Most of their so called meat isnt fit for human consumption
  • HA
    Hope Ames
    Dec 18, 2025
    5.0
    If you need a mood boost- go through the drive thru while Michelle is working. She is so pleasant, so fun! Every restaurant needs a Michelle working their drive thru!
  • AN
    Ashley Nicole
    Dec 11, 2025
    5.0
    Use to work here <3 Whoever was in the second window for handing out orders she was super nice. I came around 11 am sometime...Fresh n right orders. I dont know the girls name who handed my food when i was in spot 2 but she is super nice and deserves employee of the month for extra grinch salt
  • FA
    Facts AllDay
    Dec 7, 2025
    5.0
    My mcds app was giving them a different code than what I was supposed to get. The manager didn't badger me about the issue, she clearly said to pull forward for my drink. I appreciated that because Mcds really has enough money and trying to debate tooth and nail, doesn't make you feel like they want you to always leave with a smile. Thank you for genuine customer service!
  • JB
    Jonathon Bijeaux
    Nov 20, 2025
    3.0
    It’s McDonalds the most ultra processed food. More processed then your k9 food but if you hungry you are going to eat

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru operates daily from 4:45 AM to midnight.