Jimmy John's

4.1
360 reviews

About

Sandwich Restaurant

Location

Jimmy John's
996 Manifold Rd, Washington, PA
15301, United States

Hours

Reviews

4.1
360 reviews
5 stars
204
4 stars
70
3 stars
32
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly staff while others reported rude behavior and poor handling of orders.

Food Quality

Inconsistent food quality; while many enjoyed fresh and delicious sandwiches, others complained about small portions and incorrect orders.

Cleanliness

Generally positive remarks about cleanliness, though some customers noted issues with cross-contamination and unsanitary practices.

Delivery Issues

Frequent complaints about delivery service, including delays and mishandling of orders.

Dining Experience

Customers expressed frustration over the lack of dine-in options and seating availability.
  • RK
    Russ Kirby
    Dec 22, 2025
    3.0
    Place in need of major repairs . Food was good service good. Building run down nees repairs very dirty inside abd out!
  • SG
    Sarah Garrity
    Oct 5, 2025
    1.0
    Went to stop to get a sandwich and they were already closed . Store and sign says 6pm and they had everything all packed up and was mopping the floor at 5:40 and the doors locked … such a bummer :(
  • AA
    Andrea
    Sep 15, 2025
    4.0
    We love Jimmy John’s, we had two in Morgantown WV, but they are currently closed. We were driving back from Wexford starved and googled sub shop near us, they popped up! We google mapped when we got there the door said they closed in 15 minutes. We walked through the door and didn’t go all the way in, there was a young boy standing at the side of the counter and he looked at me and I asked “is it too late to get a sandwich” because I didn’t want to rudely dirty up things that they may have cleaned. He ignored me and looked back down. There was a second young boy behind the cash register. He looked up at me “I ask is it too late to get a sandwich”? He also didn’t answer but looked a me and looked at a young lady, the manager, she came from towards the back and ask smiling, “can I help you”? I said yes, I just wanted to know if we could still get a sandwich”? and she politely and kindly said yes you can, and took my order. The two boys were not happy and their faces showed it. Thanks to the manager she was sweet and kind. We got two really good nightclub sandwiches. Everything was fresh and delicious as always and the store was very clean. The parking lot isn’t the easiest to get out of with a big truck but it was so worth it! After we got our sandwiches, we were sitting in our car eating and three other people went in the door before 6 o’clock, and she took them too.😊
  • AJ
    Ashley Jackson
    Aug 27, 2025
    5.0
    That unwich was amazeballs.
  • MP
    Mark Preste
    Aug 22, 2025
    1.0
    I’m working a night shift and I stopped to get a turkey cheese sandwich on the way in so I thought that’s what I got. I basically got a salad sandwich with one slice and I mean one slice of turkey and one slice of cheese. It was the worst sandwich I’ve ever bought from the Jimmy John’s ever!! I already Left or I would’ve brought the sandwich inside and ask him where is my meat and cheese. The sandwich is absolutely pathetic and I wouldn’t recommend this Jimmy John’s to anyone unless they’re a vegetarian. I guess because I’m older maybe they thought I was stupid one slice of turkey and one slice of cheese is it even enough for a kindergarten child for a sandwich? I would give the zero stars, but I have to give it something bottom line. The store sucks. I will never go in there again. I will go to Subway. They make a better sandwich.