Dunkin'

3.9
576 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
202 Murtland Ave, Washington, PA
15301, United States

Hours

Reviews

3.9
576 reviews
5 stars
289
4 stars
122
3 stars
58
2 stars
31
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing rude staff and long wait times, while others praised friendly and efficient employees.

Product Quality

Feedback on food and drink quality was mixed; while many enjoyed the coffee and donuts, there were complaints about incorrect orders and stale items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the bathrooms and food preparation areas.

Mobile Ordering

Customers expressed frustration with the mobile ordering system, citing missed items and delays in service.

Staff Attitude

There were notable mentions of both positive and negative staff interactions, with some employees being described as friendly and helpful, while others were reported as rude.
  • LN
    Linda Nalepa
    4 days ago
    1.0
    I wanted my favorite donut, sour cream, but you never have them. You hardly had anything at 4 pm. My COMPLAINT IS: The young guy who waited on me wore plastic gloves, great if used properly. He took my cash with the gloves on, counted out my change with gloves on, even broke a new roll of coins with those gloves, then grabbed my donuts with those filthy gloves. I wish I said something, but that is highly unsanitary and so disgusting! 🤢
  • MR
    Mario Ranalli
    Nov 12, 2025
    5.0
    Great coffee and snacks.
  • AL
    Amber Lemasters
    Nov 6, 2025
    3.0
    Come here every single morning and things are usually pretty fast. One day i chose to go inside and I stood there for 20 minutes before anyone got my order and I was the only one inside. They finally gave me my coffee and I stood there another 10 minutes before I finally asked if I could have my muffin. I’m here again this morning and I’ve been sitting in the drive through for 25 minutes now and only 2 cars are in front of me. I actually got out of my car to look inside to see what was going on and not one employee was present for the whole 2 minutes i stood outside the window, waiting to see if there was any employees inside. I’m about to start using Starbucks.
  • LL
    Lynne Leeds
    Oct 30, 2025
    4.0
    Coffee is always great! The Avacodo toast could be more toasted, but that seems to be an issue across locations. They should just call it Avacado Bread. The Avacado spread is really good. Mobile order ahead service needs improved - they tend to miss ordered items
  • SD
    Serious Dad
    Oct 21, 2025
    2.0
    My wife placed a mobile order as we check out of our hotel. It took us five minutes to get to this location and a few minutes in the drive through… the worker gave us attitude about not seeing our order and us not waiting long enough to pick up… this was not a very busy store at the time of day we were there. Sad to see such bad attitudes and it was a woman in her 50-60s.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 202 Murtland Ave, Washington, PA?

Dunkin' at 202 Murtland Ave is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 10:00 PM on Friday and Saturday.

Does Dunkin' in Washington, PA offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.