Dairy Queen Grill & Chill

4.0
918 reviews
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Business Details

99 E Wylie Ave, Washington, PA
15301-2001, United States
(724) 222-9260
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
99 E Wylie Ave, Washington, PA
15301-2001, United States

Hours

Reviews

4.0
918 reviews
5 stars
461
4 stars
221
3 stars
104
2 stars
42
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Attitude

Mixed feedback on staff behavior; some customers praised friendly employees while others reported rude and dismissive attitudes.

Food Quality

While many enjoyed the ice cream and some food items, there were complaints about inconsistent quality, including melted ice cream and poorly prepared meals.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including a wet floor and reports of pests, which raised safety concerns.

Busy Environment

The location is often busy, leading to longer wait times and a chaotic atmosphere, especially during peak hours.
  • JL
    Jim Lapp
    Oct 21, 2025
    5.0
    Good Blizzard, friendly person in drive-thru.
  • AM
    Amanda McCune
    Oct 6, 2025
    5.0
    Extremely cold inside had to go eat in my car.
  • KJ
    Kenneth Johnson
    Sep 24, 2025
    5.0
    Nice service and good food.
  • SM
    Stacy Miller
    Aug 7, 2025
    5.0
    I love the food don't get me wrong but the young female with blonde hair and red lipstick working there is very rude I think it's time for dairy Queen to fire her and get some new workers if you're not happy doing your job you shouldn't work there that is a happy place Happy food not rude food
  • SC
    Stephanie C
    Aug 4, 2025
    1.0
    Awful experience. Waited in the drive through only to pull up to the speaker not working well. So I proceeded with my order and got a snarky response, “WE WILL BE WITH YOU AS SOON AS WE CAN”. Mind you the full order was 1 medium Oreo blizzard. Drove away after that, McMurray DQ is worth the drive with kind employees or Rita’s isn’t far.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What is the address of Dairy Queen Grill & Chill in Washington, PA?

Dairy Queen Grill & Chill is located at 99 E Wylie Ave, Washington, PA 15301-2001, USA.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday through Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM. It is closed on select holidays including Thanksgiving, Christmas Eve, Christmas Day, the day after Christmas, and New Year's Day.