Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
Park Place At The Meadows, Washington, PA
15301-6348, United States
Hours
Reviews
2.9
309 reviews
5 stars
99
4 stars
39
3 stars
29
2 stars
18
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and poor customer interactions, with many expressing frustration over staffing issues and lack of management oversight.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty surfaces and unsanitary conditions, particularly regarding food handling and preparation.
Product Quality
Many customers complained about the quality of food and ice cream, noting issues such as melted blizzards, incorrect orders, and small portion sizes.
Operational Issues
Numerous reviews mentioned operational problems, including broken machines, early closures, and inconsistent menu availability, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and a general lack of enthusiasm or care in customer service.
- JWJessica WhitebreadNov 12, 20253.0They were short staffed, but when they gave me the wrong item and I told them it was wrong, instead of making the right item, they handed me back the original wrong item as of they had remade it. Otherwise the staff were friendly. I had to go inside to actually get the correct item
- SSscOct 3, 20255.0I don’t understand the hate. We’ve been here a few times and love this location. The employees have a great attitude and the service is quick. Food is always good too.
- GGGem99Sep 7, 20255.0Very pleased. Scrumptious dairy.
- DDDeenie22Aug 5, 20251.0I went to the Dairy Queen in Park Place yesterday late afternoon for a vanilla milkshake. The staff person handed me the milkshake from the drive thru window and the lid had brown stuff on it. I ask what was on the lid and she replied ‘it’s just from mixing it.’ I ordered vanilla, no brown stuff involved. She said ‘I‘ll wipe it off’ and disappeared. The pictures show how I was served at this business, still brown on the lid and smear marks. As I was driving I started thinking ‘Did I get a clean cup? What did she wipe the lid with? (as opposed to just using a new clean lid?) What are the sanitation and hygiene practices of the staff/business? I drove straight to Rita’s, took pictures of the lid, and threw Dairy Queen’s milkshake right in the garbage. Dairy Queen, you’re welcome for my donation.
- ATAaron ThompsonJul 6, 20251.0Very disappointed in this location. Waited in the drive thru line for 30 minutes tonight before deciding this place didn’t deserve my time or money. Several other cars in the line did the same. This is a joke of an operation. If you can’t staff the location properly, it may be time to think about closing and doing something else other than wasting people’s time. I enjoyed ice cream from another local business instead. Even gave them a tip for their quick and timely service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Washington, PA?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes at Dairy Queen Grill & Chill.
What are the operating hours of Dairy Queen Grill & Chill at Park Place At The Meadows?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Washington, PA?
It is located at Park Place At The Meadows, 1 Park Ave, Washington, PA 15301-6348, USA.
Is Dairy Queen Grill & Chill in Washington, PA family-friendly and accessible?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, has restrooms, and welcomes families and children.
Does Dairy Queen Grill & Chill offer any mobile ordering or rewards programs?
Yes, they offer mobile ordering and rewards through their app, with exclusive deals available by downloading it.
Can I find free WiFi at Dairy Queen Grill & Chill in Washington, PA?
Yes, free WiFi is available at this location for customers.
How can I place an order online for pickup at Dairy Queen Grill & Chill in Washington, PA?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/15407/.
What nearby dining options are available around Dairy Queen Grill & Chill for trying other cuisines?
Nearby dining options include Pizza On Main for American pizza, Gyros On South for Greek food, and Three Guyz Subz & Pizza Piez for subs and pizza.
Are there any entertainment or sports venues near Dairy Queen Grill & Chill in Washington, PA?
Yes, Cameron Stadium, a football stadium and professional sports venue, is nearby and a great place to visit before or after your meal.
Which nearby places could be useful to visit for a full day outing around Dairy Queen Grill & Chill?
You can visit Allure Impressions Salon for beauty services, Studio Three Tattoo for arts and entertainment, and stop by the Downtown Washington PA Business District for cultural experiences.