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Dunkin'

4.3
(187 reviews)

Business Details

(215) 321-3700
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washington Crossing, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1118 Gen Washington Mem Blvd, Washington Crossing, PA
18977, United States

Hours

Reviews

4.3
187 reviews
5 stars
126
4 stars
27
3 stars
14
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report slow service and order inaccuracies.

Cleanliness

Many customers appreciate the cleanliness and inviting atmosphere of the location, noting it as one of the nicest Dunkin' establishments they've visited.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with coffee customization, leading to frustration among customers.

Staff Attitude

While some reviews highlight friendly and helpful staff, others mention unprofessional behavior and disengagement from employees.
  • GO
    Gabo Osborne
    Feb 1, 2026
    1.0
    By far worst experience I’ve ever had at a Dunkin. Guy in the kitchen took 30 minutes to make food and when it came out it was cold. Also forgot a bunch of stuff and tried to convince us we hadn’t ordered what we did despite it being on the receipt. U gotta get a new kitchen guy the one working 2/1 2025 is clearly incapable.
  • CM
    Cassandra McBride
    Dec 29, 2025
    5.0
    I just had to leave a review because this Dunkin’ Donuts truly deserves it. The Washington Crossing, PA location is hands down the only Dunkin’ that consistently gets my shaken espresso order perfect every single time. They actually listen, they care, and they always get it right, which feels rare these days. I live in New Jersey and I literally drive across the Titusville Bridge just to come to this Dunkin’ because I know my coffee will be made correctly. That says everything. A huge thank you to the entire team, you are truly appreciated.🧡
  • PI
    Pewfect ion
    Oct 1, 2025
    1.0
    The employees were gossiping and finished their gossip before starting on my food, the bagel was barely toasted, they asked me multiple times what I had ordered and one of the male employees working today 10/1/25 at 3:10 pm put the food in the bag without any gloves on and never washed his hands prior. Disgusting to see this and I threw the bagel out, no response from him either after I said have a good one. Just a cold, dead stare. Such a sad experience this time, most likely will not be coming back. Fix this please.
  • TP
    Troy Property
    Nov 7, 2021
    5.0
    GREAT SERVICE - 100% OF THE TIME. So glad Dunkin For years I went to a local deli/food store about 30 seconds from this place for coffee, etc. But woman there ( related to the owner) is just darn mean. So I switched to Dunkin Washington Crossing and it's a pleasure. 4-5 mornings per week I;m here, staff I wonderful and I see them interacting nicely with many regulars just like myself. Keep up the good work

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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