Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
There were numerous complaints about cold or undercooked food, with some customers noting that the quality has declined over time.
Staff Friendliness
While many reviews highlighted friendly staff, there were also mentions of rude or incompetent employees, indicating inconsistency in service.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted a messy environment.
CO
Crystal Olivera
Jan 2, 2026
1.0
Food was undercooked and there was mice droppings in the happy meal box
JJ
Jordan J
Dec 31, 2025
5.0
Best McDonald’s around
MH
Megan Hoffman
Dec 6, 2025
2.0
I came through the drive through about a week ago. I ordered multiple 10 PC nugget meals, a chicken nuggets happy meal, and another 6 piece as well. A total of about 50 to 60 nuggets. I had to pull up and wait for my food which was fine. No big deal. But when the woman handed me my food, I specifically asked if my sauces were in the bag. She said yes they were. I got home and opened the bags to my surprise of not a single sauce for all these nuggets. My kids were upset so obviously that upset me. Not to mention if she didnt know for sure, why tell me they were in there then. I called and got no answer. Left a voicemail and got no call back. Terrible customer service this day.
MM
Matt M
Dec 3, 2025
1.0
This place was really good at one point. People that used to work there in the morning are gone. Not sure what’s going on. Food and service are not good.
BT
Brendan Taves
Oct 22, 2025
1.0
Ordered on the app 10 mins before I arrived. Lunch just started its not super busy. I get pulled forward. 10 mins later im still waiting for my order as im writing this. Took 25 minutes to get my order. Oh and dont bother going inside cause you'll stand there forever before anyone will acknowledge you.
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