Dunkin'

4.3
296 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upper St Clair, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
145 McMurray Rd, Upper St Clair, PA
15241, United States

Hours

Reviews

4.3
296 reviews
5 stars
181
4 stars
66
3 stars
16
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the friendly and polite service, others reported rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, both in the drive-thru and in-store, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restroom and overall store conditions.

Product Quality

While some customers enjoyed the coffee and donuts, others reported stale or burnt items, indicating inconsistency in product quality.

Speed of Service

The location is noted for fast service, especially during busy times, although some customers experienced longer wait times.
  • WK
    William Knox
    Nov 25, 2025
    1.0
    My toddler had a meltdown because the worker refused to put sprinkles on her doughnut and she said it tasted horrible. The ambiance sucked. never going again
  • MF
    Megan Ferri
    Nov 15, 2025
    1.0
    First time coming in and last. Came in and order a pecan frozen coffee with whipped cream and topping, Maple bacon sandwich and hashbrowns. The manger named Angela made my drink. When I told her it was wrong she picked up with an attitude. Fixed it and put back on the counter still with an attitude. No eye contact or said a word. She went to make some more drinks. I was still waiting for my food when I seen Angela pick the inside of her ear with her nail and wipe on her shirt. Never washed her hands and then started cleaning the counter. I threw my drink in the trash. She needs to be retrained on customer service and cleanliness and bacteria. I will never be back to this location but will go to my home store
  • KH
    Kimberly Hoag
    Aug 16, 2025
    5.0
    We came in after someone bought was thought to be the last donut and the nicest lady said hey wait we can do that Went back and grabbed more ! So kind !!!
  • PC
    P C
    Jul 30, 2025
    1.0
    Why have a drive-through and expect your customers to know what to order if you don’t post the menu. When I questioned the girl about it, she started rattling off the menu really fast. When I said, I can’t comprehend that. I need to see a menu. Kayla’s response was oh my God. Nice Customer Service nice way to start the day. Never again

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 145 McMurray Rd, Upper St Clair, PA?

This Dunkin' location is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does this Dunkin’ offer delivery and curbside pickup services?

Yes, they offer both delivery and curbside pickup services for your convenience.