Dunkin'

3.0
300 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upper Darby, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Garrett Rd, Upper Darby, PA
19082, United States

Hours

Reviews

3.0
300 reviews
5 stars
101
4 stars
41
3 stars
31
2 stars
18
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many experiences of staff being unhelpful or dismissive.

Order Accuracy

Numerous reviews highlighted consistent issues with incorrect orders, including missing items and wrong drink preparations.

Food Freshness

Many customers complained about stale or old food items, particularly donuts and sandwiches, leading to dissatisfaction.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and improper food handling practices by staff.

Communication Issues

Customers noted language barriers and poor communication from staff, which contributed to misunderstandings and frustration.
  • SS
    Shamyra
    6 days ago
    1.0
    If you want Dissatisfaction go here!! The employees are rude. They talk bad about you in their own language and will laugh at you!! Expect your food and drinks to always be incorrect and if you ask them to fix it, they'll have an attitude or they'll tell you that they won't remake it even if you pay your money for them to get it right they don't care. Customer service hotline doesn't even work. They will tell you falsely that you should call customer service if you want your money back knowing that they will never answer.
  • BG
    Barbara García
    Oct 20, 2025
    1.0
    The worst place to order. They always make the order wrong and have a bad attitude. And if that wasn't enough, they charge you too much for the orders. For example. In the app a butter croissant costs $3.34 and in the window they wanted to charge me $4.09 and I asked them why they charged me more and they didn't want to tell me. In the end they had to give me the price of the app. Be careful and look at your orders
  • KB
    Kate Bussells
    Aug 14, 2025
    1.0
    after I slipped my iced Matcha latte, it tasted like expired milk was in it.
  • KM
    Kelly Mantzaridis
    Jul 3, 2025
    2.0
    Every time I go to this Dunkin’ Donuts location, I regret it. I enjoy the convenience of the drive-through, especially with two young kids in the car, but they’re always a miss. The workers barely speak or understand English and get my coffee order wrong every time… when you order a small iced coffee with one cream, the color shouldn’t be white and taste like straight milk. Then, when I asked for a new one, she pretended to get me a new one, but brought me the same coffee, which taste like garbage… and this has happened quite a few times. Safe to say, I will never be going back there convenient or not.
  • MN
    Minh Nguyen
    Jun 13, 2025
    1.0
    Really rude service, I asked whats in the drink and the lady yelling “WHATS SIZE” like 5)-4 wasnt even the question I ask. Oh well overall not recommended.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Upper Darby, PA?

This Dunkin' location is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

What services does Dunkin' Upper Darby offer for order and pickup?

They provide curbside pickup and delivery services. You can also order ahead using the Dunkin' mobile app or their website for a fast grab and go experience.