Dunkin'

3.0
300 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Upper Darby, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Garrett Rd, Upper Darby, PA
19082, United States

Hours

Reviews

3.0
300 reviews
5 stars
101
4 stars
41
3 stars
31
2 stars
18
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and attitude.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including incorrect items and missing components.

Food Quality

Many customers complained about stale or old food items, including donuts and sandwiches, indicating a lack of freshness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.

Slow Service

Customers frequently noted long wait times both in the drive-thru and inside the store, contributing to an overall negative experience.
  • CC
    Campbeline M Campbell
    Dec 31, 2025
    1.0
    They are so rude to costumer and barely understand what you are saying. They have talked to me badly like three times and I’m not going anymore I usually go there cause it’s not far from my school and workplace but never again. Very poor costumer service
  • SS
    Shamyra
    Nov 18, 2025
    1.0
    If you want Dissatisfaction go here!! The employees are rude. They talk bad about you in their own language and will laugh at you!! Expect your food and drinks to always be incorrect and if you ask them to fix it, they'll have an attitude or they'll tell you that they won't remake it even if you pay your money for them to get it right they don't care. Customer service hotline doesn't even work. They will tell you falsely that you should call customer service if you want your money back knowing that they will never answer.
  • BG
    Barbara García
    Oct 20, 2025
    1.0
    The worst place to order. They always make the order wrong and have a bad attitude. And if that wasn't enough, they charge you too much for the orders. For example. In the app a butter croissant costs $3.34 and in the window they wanted to charge me $4.09 and I asked them why they charged me more and they didn't want to tell me. In the end they had to give me the price of the app. Be careful and look at your orders
  • KW
    katie wilson
    Aug 14, 2025
    1.0
    after I slipped my iced Matcha latte, it tasted like expired milk was in it.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Upper Darby, PA?

This Dunkin' location is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

What services does Dunkin' Upper Darby offer for order and pickup?

They provide curbside pickup and delivery services. You can also order ahead using the Dunkin' mobile app or their website for a fast grab and go experience.