Business Details
About
Mexican Restaurant
Chipotle Upper Darby is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
234 reviews
5 stars
70
4 stars
24
3 stars
15
2 stars
9
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and unacknowledged presence at the counter.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty dining areas and food preparation spaces, with some customers mentioning cockroaches.
Food Quality
Customers frequently complained about food quality, including undercooked rice, burnt meat, and incorrect orders, leading to dissatisfaction.
Staff Attitude
Several reviews noted a lack of professionalism and poor customer service from staff, with some employees displaying negative attitudes towards customers.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly with delivery services, leading to frustration and disappointment.
- JVJoshuel VelezNov 9, 20251.0Night crew from 6pm to close is extremely racist. I’m a light skinned Spanish man & this is the 3rd time I have been treated horrible. Ignored then once attended after 15 mins of waiting for them to stop gossiping just to wait another 25 mins for my order than any other black customer who is attended respectfully & quickly. EXTREMELY HORRIBLE SERVICE
- AAAtig9020 AtigOct 31, 20251.0The stuff were working night shift on Friday is absolutely have no respect to anyone.
- ARankush rahulOct 23, 20251.0Last night I bought a rice bowl from them and I very disappointed about their service and cleaning of their counter area where they serve all food, i Seen cockroaches in that area and that food and meat was all over on that area and meat was mixing with some veggies and beans. That place really need to be closed
- SSShaun SmithOct 5, 20252.0Stood at the counter for 5 minutes before anyone even acknowledged us plus no forks no chips and no juice wth
- SSSonja SmallSep 28, 20253.0How is it the website say store opens at 10:45am and at 11:05am I walk in the store to only be told the they are not open. No apology for not being ready just a crazy look like I did something wrong.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Upper Darby offer?
Chipotle Upper Darby offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill Upper Darby?
Chipotle Upper Darby is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Upper Darby located?
It is located at 109 S 69th St, Upper Darby, PA 19082, USA, in the Delaware sublocality.
How can I order food online from Chipotle Upper Darby?
You can order online through their website at https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Does Chipotle Upper Darby have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers by signing up.
Is Chipotle Mexican Grill Upper Darby welcoming to the LGBTQ community?
Yes, Chipotle Upper Darby proudly welcomes and supports the LGBTQ community.
Can I contact Chipotle Upper Darby via email?
Yes, you can reach them at PA.3670.UpperDarby@chipotle.com.
What are some nearby dining options around Chipotle Upper Darby?
Nearby dining options include IHOP for breakfast and brunch, Subway for sandwiches, and Dunkin' for coffee and donuts, providing convenient alternatives before or after your Chipotle visit.
Where can I park when visiting Chipotle Mexican Grill Upper Darby?
The 69th Street Parking Garage is nearby, offering convenient parking for visitors to Chipotle and surrounding businesses.
Are there any nearby stores where I can shop before or after eating at Chipotle Upper Darby?
Yes, nearby shopping options include Family Dollar for essentials and groceries, Lane Bryant and Ross Dress for Less for clothing, and Foot Locker for shoes.