McDonald's

3.2
1110 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
61 N Main St, Union City, PA
16438, United States

Hours

Reviews

3.2
1,110 reviews
5 stars
306
4 stars
206
3 stars
219
2 stars
123
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for food, often exceeding 20-30 minutes, even during low traffic periods.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Cleanliness

Several customers noted unsanitary conditions and a general lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared, or messy meals.
  • CH
    Cole Hayes
    Nov 1, 2025
    1.0
    Horribly slow
  • BM
    Brett Mullen
    Oct 5, 2025
    1.0
    The management at this store needs replacing! No accountability at all after 27 mins stand waiting for our food I said I want refund I’m leaving ! The manager came out tried to give me refund but couldn’t give me receipt because they can’t even refill the paper in the machine let alone make your food . I personally watched 4 ppl plus myself get refunds !!!!
  • RP
    Randy Piper
    Oct 5, 2025
    1.0
    Refused to give my food because they no longer served breakfast, even though I ordered long before the breakfast hours closed. Tried making me pay again as well.
  • AC
    Amber Cole
    Sep 28, 2025
    1.0
    Employees playing and talking instead of working. On their phones instead of taking care of the line of customers. Employees crying that they are busy when they only have 2 cars and no one in the building. Food was burnt and the food barely had the ingredients that go on the sandwiches. It took 20 minutes to get our food. From someone who has been fast food business for 12 years I recommend retraining and new management.
  • VY
    Victoria Yonko
    Aug 24, 2025
    3.0
    Update to the review - changed to 3 stars. I did hear back from the GM and they did give me a refund. The manager I talked to at the restaurant was very nice and I appreciated the refund. I am going to try my best to never come back to this place ever again. We placed a mobile order and arrived at the restaurant this morning, a little bit after the order was placed. The drive-through line was crazy, so we parked at a curbside spot and checked in. We sat there for 5 minutes, then 10 minutes, then 15 minutes, until we saw at least 10 cars come through the drive-through and receive their food. I went in and politely asked about the status of my order and was told by the employee working the counter, "We're really backed up right now." Thank you, Captain Obvious. At this point, I had to drive someone back to a class about 10 minutes away. I drove back there and back to McDonald's while someone waited in the curbside spot. That took about another 25 minutes with no food. We didn't get our food until 45 minutes after ordering. I then went in and asked the same employee working the counter if I could speak to the manager. I was polite about it and waited patiently. I started talking to another customer and moved across the front to talk to them and saw the same employee talking with another employee, no manager in sight. I waited a few minutes, and the manager never came. I was never rude to this employee, and sorry that you were having a bad day or have a bad attitude, but I didn't do anything to warrant that kind of treatment. Maybe if you don't want to work in customer service, you should look for a job other than McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 61 N Main St, Union City, PA?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the hours for McDonald's drive-thru service?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and extended until 1:00 AM on Friday and Saturday.