McDonald's

3.8
1024 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
161 W Toga St, Tunkhannock, PA
18657, United States

Hours

Reviews

3.8
1,024 reviews
5 stars
401
4 stars
266
3 stars
202
2 stars
59
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders, especially during busy times, leading to customer frustration.

Cleanliness

Concerns about cleanliness in the dining area and play place, with reports of dirty tables and overflowing garbage.

Food Quality

Inconsistent food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Speed of Service

Varied experiences with service speed; some customers reported quick service while others faced long wait times.
  • GD
    Gary Davis
    Dec 9, 2025
    1.0
    I work in the elements, today was brutally cold and all i wanted was to warm up and order lunch for a few guys on the crew and myself. Instead was left standing at the counter while getting side eyed from the guy in a blue collared shirt opening bags for someone else to fill. I ended up walking out after almost ten minutes of no acknowledgment or service. Taking with me the six orders i was trying to place and for the next 18 months of working close to this location the memory of poor customer service. I do understand that there is order kiosks but my fingers hurt from the cold as well as, why am I paying more for food and being my own customer service.
  • AK
    Alana Karp
    Nov 6, 2025
    1.0
    I haven't said anything but this is about the fourth time that my order has been wrong. I don't know if it's being done on purpose at this point but I believe you guys need to do better on that front
  • PG
    Paul Grosvenor
    Oct 26, 2025
    5.0
    Very quick drive through service
  • CB
    Crystle beam
    Oct 22, 2025
    5.0
    Food is always fresh and hot and the service is so friendly a girl made me a pumpkin spice shake milkshake that's not on the menu and she did an amazing job on it she made one pregnant momma happy 😁
  • RB
    Ryan Bear
    Oct 14, 2025
    5.0
    Review modified: for the first time in the past 2 years, I got to meet Rose and her team. I placed my usual order and was already prepared for the expected wait and to be told to "pull up" or "pull to spot ---". With the food in my hands in under 2 minutes, I was actually in awe. Rose was incredibly kind and welcoming, with a smile and level of politeness and professionalism that is nearly unmatched. If this is the new approach over the previous 15 minute wait, I will happily be returning here more often.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Tunkhannock, PA?

McDonald's is open daily from 5:30 AM to 11:00 PM.

During what hours is the delivery service available at this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 11:30 PM, and Friday to Saturday from 6:00 AM to 12:30 AM.