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McDonald's

3.5
(661 reviews)

Business Details

491 Elmira St, Troy, PA
16947, United States
(570) 297-0596
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
491 Elmira St, Troy, PA
16947, United States

Hours

Reviews

3.5
661 reviews
5 stars
193
4 stars
178
3 stars
147
2 stars
46
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, leading to frustration with the service.

Food Quality

There were mixed reviews on food quality, with some customers noting cold or poorly prepared items.

Staff Friendliness

While some reviews highlighted friendly staff, others mentioned rude behavior and poor customer service.

Cleanliness

The cleanliness of the restaurant received positive feedback from some customers, though others reported unsanitary conditions.
  • AW
    A Wheeler
    Feb 26, 2026
    3.0
    I waited at the counter for over 5 minutes in Troy, PA and no one waited on me. They kept looking at me saying we will be right with you, even the manager. I ended up walking out
  • KS
    Kylie Schoonmaker
    Feb 22, 2026
    1.0
    No one said a word to me as I ordered from inside, was handed my food and drink only word said to me was here.
  • KB
    Kyle Bellinger
    Dec 14, 2025
    2.0
    The food isn’t the best but it’s ok. My son got diarrhea the last 2 times. There definitely are better places.
  • MH
    Michaela Havens
    Dec 3, 2025
    4.0
    I’ve been to this McDonald’s a handful of times because I work in the area. Sometimes my food is cold but I will say that every single worker I’ve encountered so far (I go late evening around 9/930) has been super nice and friendly!! And I think that needs to be acknowledged.
  • KM
    Kassy Mitchell
    Nov 21, 2025
    1.0
    This is by far the worst McDonald’s I’ve been to. 2 days in a row my order has been messed up. I ordered hotcakes and sausage yesterday, when I got my food there was no sausage. And as always I was not given my receipt. I went back through the drive through where the McDoanlds worker(who I’m pretty sure is a manager) proceeded to argue with me (what happened to the customers always right?) and say I only ordered hotcakes (mind you I get the same breakfast everyday) today I got two orders of hotcakes with sausage. No butter, no syrup, no napkins, one fork. While my boyfriend went inside to get the syrup and butter I watched 4 cars come and go threw the drive through and had to go back around a second time because I assume their order was messed up. It’s McDonald’s breakfast, everything’s premade there ain’t no damn way the job is that hard. You miss are absolutely awful at your job and honestly should be fired.

Frequently Asked Questions About McDonald's

What are the daily opening hours for McDonald's at 491 Elmira St, Troy, PA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does McDonald's offer drive-thru service at this location?

Yes, the McDonald's at 491 Elmira St has a drive-thru open daily from 5:00 AM to 12:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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