McDonald's

3.5
658 reviews
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Business Details

491 Elmira St, Troy, PA
16947, United States
(570) 297-0596
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
491 Elmira St, Troy, PA
16947, United States

Hours

Reviews

3.5
658 reviews
5 stars
193
4 stars
176
3 stars
148
2 stars
45
1 star
96

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Staff Friendliness

While some reviews praised the friendliness of the staff, others noted rude behavior and poor customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant received positive remarks from several customers.
  • KB
    Kyle Bellinger
    Dec 14, 2025
    2.0
    The food isn’t the best but it’s ok. My son got diarrhea the last 2 times. There definitely are better places.
  • MH
    Michaela Havens
    Dec 3, 2025
    4.0
    I’ve been to this McDonald’s a handful of times because I work in the area. Sometimes my food is cold but I will say that every single worker I’ve encountered so far (I go late evening around 9/930) has been super nice and friendly!! And I think that needs to be acknowledged.
  • KM
    Kassy Mitchell
    Nov 21, 2025
    1.0
    This is by far the worst McDonald’s I’ve been to. 2 days in a row my order has been messed up. I ordered hotcakes and sausage yesterday, when I got my food there was no sausage. And as always I was not given my receipt. I went back through the drive through where the McDoanlds worker(who I’m pretty sure is a manager) proceeded to argue with me (what happened to the customers always right?) and say I only ordered hotcakes (mind you I get the same breakfast everyday) today I got two orders of hotcakes with sausage. No butter, no syrup, no napkins, one fork. While my boyfriend went inside to get the syrup and butter I watched 4 cars come and go threw the drive through and had to go back around a second time because I assume their order was messed up. It’s McDonald’s breakfast, everything’s premade there ain’t no damn way the job is that hard. You miss are absolutely awful at your job and honestly should be fired.
  • LS
    Liam Smith
    Nov 6, 2025
    5.0
    Best Mcdonalds in the 570/607 area!! Highly recommend, super friendly staff. Great food quality.
  • WB
    William Bryan
    Oct 20, 2025
    1.0
    I get breakfast here once every couple months. They can never get it right. I get an egg and cheese biscuit, hash brown and orange juice. Seams like an easy order but not for this place. They either put meat on it or just give me an egg sandwich. It's like common. You ask for a couple packs of ketchup and they give you one pack. It's like common what am I gonna do with one pack of ketchup. I don't know why I even try to come here anymore.
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Frequently Asked Questions About McDonald's

What are the daily opening hours for McDonald's at 491 Elmira St, Troy, PA?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does McDonald's offer drive-thru service at this location?

Yes, the McDonald's at 491 Elmira St has a drive-thru open daily from 5:00 AM to 12:00 AM.