Many customers expressed dissatisfaction with the inconsistency in the amount of meat and ingredients in their hoagies, indicating a decline in quality.
Customer Service
While some reviews praised the friendly and accommodating staff, others reported poor service experiences, including long wait times and unhelpful responses.
Cleanliness
The restaurant generally received positive remarks for cleanliness, with several customers noting that the location was well-maintained.
Pricing Issues
Customers frequently mentioned concerns about high prices relative to the quality and quantity of food received, with some feeling that the value has diminished.
Management Changes
Feedback indicated that recent changes in management have led to mixed experiences, with some customers noting improvements while others reported declines in service and quality.
MM
Michelle
Nov 6, 2025
5.0
Been coming here for a while now - everything's always top-notch. You can taste the quality in every bite, and the staff always makes you feel welcome. Love supporting a place that cares about its customers! Must try their turkey diablo.
JJ
John
Oct 30, 2025
5.0
Stopped in for lunch, the sesame seed roll was perfect, plenty of meat, fresh veggies. Staff was friendly and the place was clean. Definitely will be going back!
MM
Maria
Oct 28, 2025
5.0
I recently picked up an Italian diablo and it was fantastic. The seeded roll was crusty on the outside, soft on the inside and loaded with fresh meat and sharp provolone. The service was quick and friendly, and the place was spotless.
LN
Lukas Nolan
Oct 5, 2025
1.0
Not sure why you’d come here you can get better subs for 5 dollars less right next door
TD
Theresa D
Sep 21, 2025
1.0
Have gone here many times for many years and loved the hoagies. We actually get them packaged to bring home to Massachusetts. Went yesterday and it seems like the franchise has changed hands.
Got home and practically no meat on our sandwiches. Would not recommend the trevose location.