Chipotle Mexican Grill

3.8
1385 reviews
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Business Details

3580 Horizon Blvd, Trevose, PA
19053, United States
(215) 494-3245
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Neshaminy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3580 Horizon Blvd, Trevose, PA
19053, United States

Hours

Reviews

3.8
1,385 reviews
5 stars
639
4 stars
327
3 stars
133
2 stars
64
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences highlighting poor communication and lack of acknowledgment from employees.

Food Quality

Numerous reviews indicated issues with food quality, including undercooked rice, stale ingredients, and missing items from orders.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with complaints about messy dining areas and unclean food preparation spaces.

Portion Sizes

Many customers expressed dissatisfaction with stingy portion sizes, feeling that they were not receiving adequate amounts of food for the price paid.

Management Issues

Several reviews pointed to poor management practices, including running out of key ingredients and inadequate staffing leading to long wait times and disorganized service.
  • DY
    David Young
    4 days ago
    5.0
    This Chipotle near the corporate buildings is very generous 😇
  • HH
    Hailley
    Nov 3, 2025
    5.0
    Today nick assisted me, He is a young hard working gentleman really nice and a respectful person 5 STAR SERVICE 😁🙌
  • GC
    Gwynna Clair
    Sep 29, 2025
    1.0
    Picked up the food and there wasn’t any food in the bowls… barely half a bowl. Don’t order your food from this chipotle.
  • VV
    V
    Sep 19, 2025
    1.0
    Tall front counter associate with the beard puts the least amount of food possible, its like he gets paid more then less food in puts in the orders. I tend to order the same thing from chipotle every time and this location has the worst tasting product. Wont be coming back to this location ever. Horrible! Avoid this location at all costs.
  • RF
    Roman Fraulini
    Sep 8, 2025
    1.0
    This place was a mess, and awful service. They behind the counter didn’t say a single word to me. The girl who dished up mu bowl… can you believe they charge this kind of money for a 1/2 filled bowl.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill Neshaminy?

Chipotle Mexican Grill Neshaminy is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill Neshaminy located?

It is located at 3580 Horizon Blvd, Horizon Center, Trevose, PA 19053, USA.