McDonald's

3.4
788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
624 Golden Mile Rd, Towanda, PA
18848, United States

Hours

Reviews

3.4
788 reviews
5 stars
238
4 stars
171
3 stars
164
2 stars
62
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, such as cold or poorly prepared items, and missing components from orders.

Cleanliness

The cleanliness of the restaurant was noted as average to below average, with some customers mentioning dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to disorganized service and customer dissatisfaction.
  • ND
    Noah Dailey
    6 days ago
    1.0
    This as got to be the absolute worst mcdonalds I have ever been to every single curbside order I have waited for hast taken longer the 20 mins of me sitting in my car just to get cold food
  • TG
    Trevor Gowin
    Jan 4, 2026
    1.0
    Awful experience. Guy at the window was rude. The forgot condiments. They forgot food. The girl at window couldn’t figure how much the order even was. The wait was excessive especially considering they didn’t even fulfill the entire order.
  • XX
    X X
    Dec 16, 2025
    4.0
    My orders have consistently been correct and they will make your food fresh to order if you ask for it. Salt on your burger is just a bit hit or miss at this location. Sometimes they’re busy and you will have to wait in a pull-forward spot. Average cleanliness inside. I’ve never had any major problems with this location.
  • DD
    deryk davis
    Dec 12, 2025
    1.0
    Horrible service, horrible food, horrible staff. Ordered $44 worth of food and the 2 double quarter pounders we got was raw burgers and of course getting it thru the drive thru didn’t know until we got home to eat out meal. Will never get food there again and would highly recommend you dont either!
  • MR
    Macy Raine
    Dec 9, 2025
    1.0
    I have lived in Towanda my whole life, I’ve stopped at this mcdonald’s countless times. For the past few months it is by far the worst customer service I have received in my life. It is specifically the second window where they give you your food every-time. I’m a teenager who works at dunkin, I do customer service every single day and nothing about this mcdonald’s is nearly up to any standard. I am definitely not one to complain about this, I understand having a bad day, but it’s every single time and it’s rude. My friend and I recently went, in the second window the girl went to hand us our drink, dropped it, spilt it in my car, which I understand mistakes happen, but she didn’t even say sorry she instead got mad AT ME because she dropped the drink. She then handed me the food and slammed the window shut. Any other time it’s no “have a good day” or even a hello when you get to the second window they don’t speak at all and rudely give you your food. At first I thought maybe it’s a me problem, that maybe the two girls i constantly see in the window just don’t like me even though I don’t know them and have never interacted with them besides telling them to have a good day, but my mom, boyfriend and friends have also had similar experiences at this place recently. Horrible service, rude people.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Towanda, PA?

McDonald's in Towanda, PA is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to midnight.