Dunkin'

3.5
231 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tobyhanna, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
515 Sterling Rd, Tobyhanna, PA
18466, United States

Hours

Reviews

3.5
231 reviews
5 stars
100
4 stars
37
3 stars
22
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor management, leading to frustration and dissatisfaction.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews highlighted inconsistency in staff performance and a high turnover rate.

Food Quality

Customers frequently complained about food quality, including incorrect items, poorly prepared food, and unsatisfactory coffee.

Customer Experience

Overall, the customer experience was marred by long wait times, lack of attention to detail, and inadequate responses to complaints.
  • ER
    Elizabeth Riley
    Jan 4, 2026
    1.0
    Dirty and things look like they haven't been cleaned in a while! Didn't have items which is understandable, however it seemed as if they just didn't want to make somethings. Coffee tasted weird. Kiosk was operating but they wouldn't allow you to go to the register unless you only had cash which was odd as well.
  • CC
    Claire
    Dec 30, 2025
    1.0
    terrible service, took 25 minutes to get a donut even though it said my order was ready. donut didn't have sprinkles even thought it was supposed to be frosted with sprinkles.
  • JF
    John Foxe
    Dec 5, 2025
    1.0
    I’m a regular customer that spends $50-$70 here a month but not anymore today I ordered a coffee in advance. They didn’t make it till I got there. They screwed it up for the second time this week. It tasted really bad. Don’t go here. I learned my lesson
  • SR
    Shawn Roginsky
    Dec 3, 2025
    1.0
    I found plastic in my food
  • SS
    Skii
    Nov 19, 2025
    1.0
    You guys are ridiculous!!! It’s no reason why my order is always wrong and you guys never wanna take orders and don’t even be packed!!! From the manager to the staff!!! PLEASE DO BETTER!! And to the manager!! How can you lead by example if you acting just like them????? EWK 0/100000000

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Tobyhanna, PA?

This Dunkin' location is open daily from 6:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.