Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and negative interactions, particularly with management.
Food Quality
Many customers experienced cold or improperly prepared food, with some noting improvements in taste but others reporting stale or unsatisfactory meals.
Drive-Thru Issues
The drive-thru service was frequently criticized for being slow and inefficient, leading to long wait times and incorrect orders.
Staff Attitude
Several reviews mentioned staff having a bad attitude, particularly in customer-facing roles, contributing to a negative dining experience.
Management Concerns
The management was often described as unhelpful or rude, with specific managers receiving repeated negative feedback from customers.
AB
Alysia Bowyer
Nov 7, 2025
1.0
The girl running the drive though should find a new job. She’s miserable and has an awful attitude.
JE
Jeff E
Oct 30, 2025
1.0
This is the worst Wendy's of all time. I travel 20-30 minutes to go to other Wendy's because this one is so bad.
KG
Kiarra Garlington
Oct 23, 2025
1.0
I went to get food last night, they had me pay for extra barbecue sauce which is fine, 3 barbecue sauces come with each of the meals and I paid for 2 extra, they didn’t put not 1 barbecue in that bag so I literally paid for them for nothing!!, our food took over 15 minutes to come out bc the “manager” decided he wanted to have a concert and sing instead of doing his job, when the food was handed to us everything was cold, I will never go back.
MC
Megan Carmella
Oct 11, 2025
1.0
I stopped going here completely because within the last year, I CANT GO without a male at the drive through trying to get my number and uncontrollably flirting. I’ve stated so many times to stay professional, I just wanna eat, I’m in a relationship. SAME GUY EVERYTIME! And even when I have my children in the car. If you’re a female stay away. I just go to McDonald’s if I need some fast food now. STOP PUTTING THAT MAN IN THE DRIVE THROUGH
JB
John Baldwin
Oct 2, 2025
5.0
For fast food its good. The manager that works at night, Mike is a great guy. Very helpful and all around good guy!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Thorndale, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Thorndale, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 383-1122.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Thorndale Wendy’s serve breakfast?
Yes, this Wendy’s location in Thorndale, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Thorndale, PA?
The drive-through at Wendy's in Thorndale is open from 7:30 AM to 1:00 AM Sunday through Thursday, and extended to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, the Thorndale Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout using the Wendy's app or via order.wendys.com by selecting the Thorndale location.
How can I contact Wendy's Thorndale with questions or feedback?
You can call the restaurant directly at (610) 383-1122 or reach Wendy's Customer Care through their Contact page or live chat. Phone 888-624-8140 is also available for support.
What payment options are accepted at Wendy's Thorndale?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Are there Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-store, at various retailers, or online through the gift card portal.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant via nutrition posters.
What nearby places can I visit before or after dining at Wendy's Thorndale?
Nearby places include Giant Food Stores for groceries, Happy Days Finer Diner for alternative dining, and the Caln Athletic Association gym for fitness activities, making your visit to Wendy's convenient and part of a well-rounded outing.
Is there a nearby bank or ATM near Wendy's Thorndale?
Yes, Wells Fargo Bank and LibertyX Bitcoin ATM are nearby, making it easy for you to access banking services or cryptocurrencies when visiting Wendy's.
Are there other restaurants near Wendy's in Thorndale where I can dine?
Nearby dining options include Papa Johns Pizza, Wayback Burgers, Applebee's Grill + Bar, and Happy Days Finer Diner, offering a variety of food choices close to Wendy's.