Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
Customers frequently reported cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Service Speed
Many customers experienced long wait times in the drive-thru and at the counter, often citing understaffing as a contributing factor.
Management Issues
Several reviews mentioned issues with management, including rude behavior from managers and a lack of effective oversight.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that experiences can vary.
BB
Brandon
1 day ago
1.0
We had placed two spare mobile orders and went through the drive thru. We waited for a while on the side for them to come out with our orders, which is fine but they got our orders wrong with my first order being Chili and baconator fries and a baconator burger which didn’t have the burger in it. My second order being a Dave’s double combo with cheese fries and instead of the Dave’s double got a baconator burger. So the point is that I didn’t get a baconator burger in my first order and got the baconator in my second order which is supposed to be a Dave’s double. This is a Recurring problem.
SR
s r
2 days ago
5.0
Excellent, friendly staff.
NN
Natalie
6 days ago
1.0
Horrible! I think my burger was cooked 3 days ago. Why is it crunchy? Tasting like old socks! No chili for chili fries. In a smaller area with little late not options get your stuff together or close that would be preferable.
BB
Bruce Baldwin
Dec 10, 2025
1.0
I went to the drive thru at Wendy’s in Thorndale pa. Service was fine but the baked potato with cheese and chile was the worst i.v ever had in the world! I’v ate at this Wendy’s for way too many years! My wife even worked there 30 yrs ago! This place now needs help!
TP
Thomas Pedraza
Nov 26, 2025
1.0
I approached the counter to order, and the employee’s attitude was unacceptable. He stared at me without greeting, sighed loudly, shrugged, and walked away. After waiting, he returned with another employee to unlock the register (finger print) and asked, “What do you want?” in a clearly irritated tone. I placed my order, but I won’t return to this Wendy’s. I’d rather drive farther than deal with employees who don’t want to work. I won’t spend another dollar here, and I’ll advise others to avoid this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Thorndale, PA?
The drive-through at Wendy's in Thorndale is open from 7:30 AM to 1:00 AM Sunday through Thursday, and extended to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, the Thorndale Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout using the Wendy's app or via order.wendys.com by selecting the Thorndale location.
How can I contact Wendy's Thorndale with questions or feedback?
You can call the restaurant directly at (610) 383-1122 or reach Wendy's Customer Care through their Contact page or live chat. Phone 888-624-8140 is also available for support.
What payment options are accepted at Wendy's Thorndale?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Are there Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-store, at various retailers, or online through the gift card portal.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant via nutrition posters.
What nearby places can I visit before or after dining at Wendy's Thorndale?
Nearby places include Giant Food Stores for groceries, Happy Days Finer Diner for alternative dining, and the Caln Athletic Association gym for fitness activities, making your visit to Wendy's convenient and part of a well-rounded outing.
Is there a nearby bank or ATM near Wendy's Thorndale?
Yes, Wells Fargo Bank and LibertyX Bitcoin ATM are nearby, making it easy for you to access banking services or cryptocurrencies when visiting Wendy's.
Are there other restaurants near Wendy's in Thorndale where I can dine?
Nearby dining options include Papa Johns Pizza, Wayback Burgers, Applebee's Grill + Bar, and Happy Days Finer Diner, offering a variety of food choices close to Wendy's.