Wendy's

3.7
1141 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3480 Lincoln Highway, Thorndale, PA
19372, United States

Hours

Reviews

3.7
1,141 reviews
5 stars
434
4 stars
289
3 stars
189
2 stars
68
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and negative interactions, particularly with management.

Food Quality

Many customers experienced cold or improperly prepared food, with some noting improvements in taste but others reporting stale or unsatisfactory meals.

Drive-Thru Issues

The drive-thru service was frequently criticized for being slow and inefficient, leading to long wait times and incorrect orders.

Staff Attitude

Several reviews mentioned staff having a bad attitude, particularly in customer-facing roles, contributing to a negative dining experience.

Management Concerns

The management was often described as unhelpful or rude, with specific managers receiving repeated negative feedback from customers.
  • AB
    Alysia Bowyer
    Nov 7, 2025
    1.0
    The girl running the drive though should find a new job. She’s miserable and has an awful attitude.
  • JE
    Jeff E
    Oct 30, 2025
    1.0
    This is the worst Wendy's of all time. I travel 20-30 minutes to go to other Wendy's because this one is so bad.
  • KG
    Kiarra Garlington
    Oct 23, 2025
    1.0
    I went to get food last night, they had me pay for extra barbecue sauce which is fine, 3 barbecue sauces come with each of the meals and I paid for 2 extra, they didn’t put not 1 barbecue in that bag so I literally paid for them for nothing!!, our food took over 15 minutes to come out bc the “manager” decided he wanted to have a concert and sing instead of doing his job, when the food was handed to us everything was cold, I will never go back.
  • MC
    Megan Carmella
    Oct 11, 2025
    1.0
    I stopped going here completely because within the last year, I CANT GO without a male at the drive through trying to get my number and uncontrollably flirting. I’ve stated so many times to stay professional, I just wanna eat, I’m in a relationship. SAME GUY EVERYTIME! And even when I have my children in the car. If you’re a female stay away. I just go to McDonald’s if I need some fast food now. STOP PUTTING THAT MAN IN THE DRIVE THROUGH
  • JB
    John Baldwin
    Oct 2, 2025
    5.0
    For fast food its good. The manager that works at night, Mike is a great guy. Very helpful and all around good guy!

Frequently Asked Questions About Wendy's

Is Thorndale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.