McDonald's

3.4
998 reviews
Get DirectionsCallWebsite

Business Details

3808 E Lincoln Hwy, Thorndale, PA
19372, United States
(610) 269-9618
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3808 E Lincoln Hwy, Thorndale, PA
19372, United States

Hours

Reviews

3.4
998 reviews
5 stars
316
4 stars
210
3 stars
178
2 stars
96
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and a lack of attention from staff, leading to frustration.

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others found the food to be cold or poorly prepared.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in the dining area and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a significant issue with order fulfillment.
  • JW
    John White
    Nov 17, 2025
    2.0
    Kiosk says frappes are out of stock while cashier says they offer frappes. Time to get their act together.
  • DB
    Dee Benjamin
    Nov 17, 2025
    1.0
    This place is bad as the coatesville mcdonalds! They are very rude and always gets your order wrong. Gave the lady a code for a free breakfast sandwich and never gave me the free sandwich with my order.
  • AF
    Amanda Fitzhenry
    Nov 9, 2025
    4.0
    There was an issue with the app not working properly and the first woman I dealt with was extremely rude and refused to help me and would not tell me what her name was. A second woman named Deja (sorry if I spelled name wrong) stepped in and was willing to make it right. As a customer service professional myself for that first woman to flat out refuse to help me or even give me her name is completely unacceptable but Deja clearly understands customer service and deserves a raise. The other woman shouldn’t be in customer service.
  • BM
    Bailey McDonnal
    Nov 8, 2025
    5.0
    Huge shoutout to Jacenda, the manager here! Every time I come to this McDonald’s, she’s running the place like a pro. The restaurant is always clean, the staff is friendly, and my order is always right (which says a lot!). You can tell she really cares about her team and the customers — she’s super nice, professional, and always makes sure everyone’s taken care of. Hands down the best McDonald’s experience I’ve had, all thanks to Jacenda and her awesome crew!
  • JC
    James Creedon
    Nov 8, 2025
    5.0
    Best McDonald's around , very clean and friendly staff.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Thorndale, PA?

McDonald's in Thorndale is open daily from 5:30 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available during its open hours, matching the restaurant's regular schedule.