Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Thorndale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.5
244 reviews
5 stars
74
4 stars
10
3 stars
9
2 stars
16
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude and unprofessional staff, long wait times, and poor communication.
Food Quality
Many reviews highlighted inconsistent food quality, including stale chips, undercooked rice, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unsanitary conditions.
Order Fulfillment
Numerous customers experienced issues with missing items from their orders and being out of key ingredients.
Mixed Experiences
While some customers praised individual staff members and had positive experiences, these were overshadowed by the overall negative feedback.
GP
Gaurang Pandya
3 days ago
3.0
Not many vegetarian choices
HU
Hunter Connors (unspoken)
5 days ago
1.0
If I could leave 0 stars i would me and my cousin went there and ordered bowls was going to pay cash but the worker just stared at me and lets us pull cash out and then proceeded to tell us Theres no change and can’t accept cash so we had to pay card went over to get sodas and There was no co2 in there we went to go get silverware but there was non over there so we go ask the worker if they can give us some from the back and she shrugged her shoulders and told us no we are all out so we couldn’t eat there and had to go home worst experience ever at a chipotle
KB
Kimberly Bingaman
Feb 21, 2026
2.0
First and last time wasting $50! Place was filthy, a bunch of kids running the place with NO hair nets. All the food looked like it was sitting out all day! So disappointed!
KT
Kevin Towles
Feb 19, 2026
1.0
I was doing a pick up and I was told 5 minutes. Waited 20 minutes and order still wasn't started. Few of workers playing around . counters was filthy with food
AB
Alex Buzby
Jan 23, 2026
1.0
Used to be good but went down hill. Waiting 45 minutes after being forced to order online, couldn’t cancel since I couldn’t go in then… when I finally get my food they start letting people inside. I just wanted to cancel and go somewhere else but couldn’t be my money back while I waited hungry for them
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Thorndale serve?
Chipotle Thorndale offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors or preservatives.
What are the opening hours for Chipotle Mexican Grill in Thorndale?
Chipotle Thorndale is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Thorndale, PA?
Chipotle is located at 3203 E Lincoln Hwy East, Chester, Thorndale, PA 19372, USA.
How can I place an order online from Chipotle Thorndale?
You can order online via Chipotle's official order site at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Thorndale offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle’s commitment to food quality at the Thorndale location?
Chipotle Thorndale follows 'Food with Integrity' principles by using only 53 real ingredients sourced from farms adhering to humane and sustainable practices.
Is there a Goodwill Store near Chipotle in Thorndale?
Yes, the Goodwill Store & Donation Center is nearby, where customers can donate or shop for thrift items before or after visiting Chipotle.
Are there other dining options close to Chipotle Thorndale?
Nearby dining includes Domino's Pizza, BarJoey's, and Joeys Pizza for pizza and bar options, giving customers varied meal choices in the area.
What coffee shops are near Chipotle Mexican Grill in Thorndale?
Starbucks is located close to Chipotle, ideal for grabbing coffee or a smoothie before or after your meal.
Can customers do their grocery shopping near Chipotle Thorndale?
Yes, ALDI USA and Lotus Bazar grocery stores are nearby, convenient for customers who want to combine dining at Chipotle with grocery shopping.
Brand Certified Facts from Chipotle Mexican Grill
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