With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Customers frequently praised the chicken sandwiches and fries for being delicious, fresh, and well-seasoned, with many claiming it to be the best chicken they've had.
Service
The staff received high marks for being friendly, helpful, and attentive, contributing positively to the overall dining experience.
Cleanliness
The restaurant was noted for its clean environment, with many customers appreciating the upkeep of the dining area and facilities.
Value
While some customers found the prices a bit high, many felt the portion sizes and quality justified the cost, making it a good value for a quick meal.
Atmosphere
The atmosphere was described as welcoming and fun, although some noted it could get loud during busy times.
OP
Oscar Pineda
Nov 16, 2025
5.0
Esta muy deliciosa
SS
Shawn Storm
Nov 8, 2025
3.0
Service was good. Food is average, but not bad for a shopping experience. The chicken was good but the flavor average. I was hopeful - potential is there with the menu they have.
RL
Rebecca Lawson
Oct 30, 2025
5.0
For some reason in the Poconos it's hard to find good quick food. As someone who's from Philly I became a custom to the quick dinner you can get from a local family run business. When I saw this place on my way back from my work at tigon golf carts it stood out to me as one of those places you would see in Philly and it did not disappoint. Would definitely recommend.
AK
Ashley Kattner
Oct 29, 2025
5.0
First time here and the experience definitely was a great one. Ty welcomed us with a smile and walked us through all the options. She gave great detail about the food and recommendations. She is definitely a great asset to this establishment. We got the uncle Jerome's nashville hot sandwich with dirty fries and the pit boss with dirty fries. The food was amazing and we will definitely be back!
X8
XxhunterxX 86
Oct 21, 2025
5.0
The chicken sandwich MUAHHHAHAHHAA the crinkle friessss MUAHHHHAHHAHHAHHAAA
the 10/10 Experience! MUUUUUUAAAHAHAHAHHAHAHAHAHAAA
Big Chicken is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Big Chicken located?
Big Chicken is located at 1000 Premium Outlets Drive, Ste C13, Tannersville, PA 18372, USA.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services.
What type of cuisine does Big Chicken serve?
Big Chicken serves fast food with a focus on chicken dishes, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
What is the dress code at Big Chicken?
The attire at Big Chicken is casual.
Where can I view Big Chicken's menu or place an order online?
You can view the menu at https://www.bigchicken.com/menu and place an order at https://order.bigchicken.com/.
Are there any shoe stores near Big Chicken?
Yes, there are several shoe stores nearby including New Balance Factory Store Tannersville, New Balance Factory Store, Johnston & Murphy, and Crocs at The Crossings Outlet.
What dining options are available near Big Chicken?
Nearby dining options include Romano's Pizzeria (Italian), Crepe Soleil (pancake house and cafe), Magic Wok (Chinese/Japanese), Auntie Anne’s (bakery), and Cinnabon (bakery and desserts).
Are there any places for customers to visit nearby for shopping or leisure?
Yes, customers can visit several nearby stores such as Yankee Candle, LOFT Outlet, Talbots Outlet, Brooks Brothers, and Five Below. For leisure, Barley Creek Taproom is a pub with a bar and golf course.