Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.6
388 reviews
5 stars
304
4 stars
39
3 stars
22
2 stars
6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness, flavor, and quality of the chicken and fries, with many calling it the best they've had.
Service
The staff received numerous compliments for being friendly, helpful, and attentive, contributing positively to the overall dining experience.
Value
Some customers felt the pricing was high relative to the portion sizes and quality, with mixed opinions on whether the value was worth it.
Atmosphere
While many enjoyed the clean and welcoming environment, some noted issues with noise levels and temperature inside the restaurant.
- BBBryan6 days ago2.0The food is great but the service is abysmal. Very slow and the restaurant is not very clean and employees seem apathetic. The bathroom was so dirty it looked like one from the inside of an abandoned truck stop.
- JXJeanie XiongJan 5, 20264.0The service was absolutely wonderful the cashiers were very nice and the chicken was really good very fresh very crispy & hot but the coleslaw come on Shaq do better it was watery and no flavor the fries were dull & not crispy overall everything was really good it's kid friendly and they have a basketball arcade with 1 game lol but it's cute
- AAAlphaJan 4, 20265.0Chicken was insanely good so tender melts right into your mouth. The lemonade was the best ive ever has as well. The smoke show was a great sandwich also. And of course being at a place opened by your favorite athlete of all time makes it so much better A+
- JJJasonJan 1, 20265.0Very reasonably priced food at the outlets. Fresh and delicious. Their big chicken signature sauce is the best one out of all the sauces. Very friendly staff and the food came out quickly. Couldn't ask for anything more.
- JTJonathan TDec 30, 20253.0Honestly not impressed it was very basic stuff. The fries were more warm than hot, the chicken was slightly over cooked however seasoned well. It’s not a place I’d say is a must have. It was nice to try it, would I say it’s better than Wendy’s? Absolutely! However it’s not a place I’d go out of my way to have again. For $30 for 2 people, I just can’t say the value was there either. I’ve had amazing chicken before that I’d happily pay that, but this place isn’t it.
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
What are the operating hours of Big Chicken?
Big Chicken is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Big Chicken located?
Big Chicken is located at 1000 Premium Outlets Drive, Ste C13, Tannersville, PA 18372, USA.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services.
What type of cuisine does Big Chicken serve?
Big Chicken serves fast food with a focus on chicken dishes, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
What is the dress code at Big Chicken?
The attire at Big Chicken is casual.
Where can I view Big Chicken's menu or place an order online?
You can view the menu at https://www.bigchicken.com/menu and place an order at https://order.bigchicken.com/.
Are there any shoe stores near Big Chicken?
Yes, there are several shoe stores nearby including New Balance Factory Store Tannersville, New Balance Factory Store, Johnston & Murphy, and Crocs at The Crossings Outlet.
What dining options are available near Big Chicken?
Nearby dining options include Romano's Pizzeria (Italian), Crepe Soleil (pancake house and cafe), Magic Wok (Chinese/Japanese), Auntie Anne’s (bakery), and Cinnabon (bakery and desserts).
Are there any places for customers to visit nearby for shopping or leisure?
Yes, customers can visit several nearby stores such as Yankee Candle, LOFT Outlet, Talbots Outlet, Brooks Brothers, and Five Below. For leisure, Barley Creek Taproom is a pub with a bar and golf course.