Wendy's

2.9
1025 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1703 S. Braddock Ave, Swissvale, PA
15218, United States

Hours

Reviews

2.9
1,025 reviews
5 stars
249
4 stars
166
3 stars
166
2 stars
102
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold food, incorrect items, and poor preparation.

Management Issues

Several reviews highlighted poor management practices, including staff being unresponsive and unprofessional, leading to a negative customer experience.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some noting cleanliness while others reported dirty conditions.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect or incomplete orders.
  • MP
    Miranda Paugh
    Nov 1, 2025
    1.0
    They seem to only want to take care of their buddies. We waited 20 minutes for food be cause they "forgot" we were there. There was a huge line behind us, and they ignored everyone because a few friends showed up. Our food was edible, but not good.
  • MP
    Michael Pascarella
    Oct 28, 2025
    3.0
    I am so frustrated. TOO many times when I ask for an unsweetened iced tea, I am given sweet tea. I am a diabetic so I ask for unsweetened iced tea for a reason. Part of it is on me because I could try it before I pull away but I never think about it because most places get it right. I know nothing can be done about this one but I had to tell someone!!!! PLEASE take a moment and look at what you're doing. Everything else about my visit was fine.
  • TW
    Teddy Wilson
    Oct 13, 2025
    1.0
    Not taking any orders at 11:15 because ur employees wanna sit outside n smoke weed is crazy
  • JB
    John Bowser
    Sep 6, 2025
    5.0
    Food was good
  • GG
    GAYOFTHEDEAD
    Aug 9, 2025
    2.0
    This has to be one of the worst Wendy’s in existence. I have never left here happy, they’re always out of chocolate frostys, there’s always something incorrect or missing from my order, the fries are usually gross and the staff is sadly devoid of any form of personality or even just simple politeness. If you can hit another Wendy’s, do it, trust me.

Frequently Asked Questions About Wendy's

Is Swissvale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.