Wendy's

2.9
1030 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1703 S. Braddock Ave, Swissvale, PA
15218, United States

Hours

Reviews

2.9
1,030 reviews
5 stars
251
4 stars
166
3 stars
167
2 stars
102
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and rude staff interactions.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, old, or poorly prepared items.

Management Concerns

Several reviews mentioned unprofessional behavior from management and a lack of effective oversight.

Mixed Experiences

Some customers had positive experiences with specific staff members, indicating inconsistency in service quality.
  • HD
    Honey D.
    3 days ago
    1.0
    I brought a Son of the Baconator!! They put broken pieces of burnt bacon on my sandwich. This sandwich had to have 1 piece of bacon on it, it was crumbled on the sandwich. This is absolutely unacceptable and I’m very displeased with this place! This particular Wendy’s is absolutely ridiculous and I hope they close down. I try not to go here because NO ONE cares about their job or the food they serve. Every time I go here they Mess my food up. This is my last straw with them. They don’t care!!!! I don’t either. My money spends.
  • MS
    Mia Seidner
    Dec 26, 2025
    1.0
    They ignore you, they tell you They’re closing but we charge our car and see they’re clearly open the hour It takes to charge. Their employees block the door while smoking weed. On 12/26/25 at 1045. We sat at the call box for 15 mins. We went to go in and the employee was standing at the door smoking and said go to the call box. We told him no one acknowledged us. Another employee said you’re not coming in and go to the box. We drove there again. He then said we’re about to close. What?! Highly unprofessional. They also use their personal cars to block the box sometimes. Also when you do get to go in they ignore you for long periods of time. Once the lady at the window was scratching all under her clothes then we watch her grab fries with her hands. Never again
  • MP
    Miranda Paugh
    Nov 1, 2025
    1.0
    They seem to only want to take care of their buddies. We waited 20 minutes for food be cause they "forgot" we were there. There was a huge line behind us, and they ignored everyone because a few friends showed up. Our food was edible, but not good.
  • MP
    Michael Pascarella
    Oct 28, 2025
    3.0
    I am so frustrated. TOO many times when I ask for an unsweetened iced tea, I am given sweet tea. I am a diabetic so I ask for unsweetened iced tea for a reason. Part of it is on me because I could try it before I pull away but I never think about it because most places get it right. I know nothing can be done about this one but I had to tell someone!!!! PLEASE take a moment and look at what you're doing. Everything else about my visit was fine.
  • TW
    Teddy Wilson
    Oct 13, 2025
    1.0
    Not taking any orders at 11:15 because ur employees wanna sit outside n smoke weed is crazy

Frequently Asked Questions About Wendy's

Is Swissvale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Swissvale Wendy's location currently open?

Yes, this Wendy's in Swissvale, PA is open and committed to serving quality food daily through dine-in, drive-thru, or delivery.