Taco Bell

3.6
871 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 121 Plaza 611 Lane in Stroudsburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
121 Plaza 611 Lane, Stroudsburg, PA
18360, United States

Hours

Reviews

3.6
871 reviews
5 stars
363
4 stars
181
3 stars
108
2 stars
49
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and dismissive attitudes towards customers.

Cleanliness

Many customers reported unsanitary conditions, particularly in the dining area and restrooms, with sticky tables and dirty floors.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and food quality not meeting expectations.

Slow Service

Customers frequently complained about long wait times for food, even when the restaurant was not busy.

Management Issues

Several reviews pointed to a lack of effective management, with reports of unprofessional behavior from staff and inadequate training.
  • RS
    Rebecca Santana
    Nov 14, 2025
    1.0
    If I could give this no stars I would. I placed and order at the kiosk and needed to pay cash, no one acknowledged me and after 10 minutes when someone finally did they asked me my name and I told them and I said “I think I still need to pay” and they threw a cup at me and walked back over to the drive thru window. Thinking my order was being made I waited another 20 minutes and for that whole time no one was up front for me to ask about my order or acknowledged me as they saw me waiting. Finally when the person asked me my name again they said oh you have to pay before we make your order. I told them that I had already stated that I still needed to pay. I was so frustrated at this point that I asked them to cancel the order, they didn’t even care said “ok it’s canceled, have a good night”. Having to wait for food is never a problem and always understandable but not acknowledging or communicating with your guests in your establishment is horrible customer service. I will not be back here.
  • RL
    Ruth Luray
    Nov 11, 2025
    1.0
    hi, i came here today absolutely starving after a long, heroic day of shopping — truly, I had conquered every aisle known to man. I pulled up to the drive-thru, ready to claim my well-earned feast, when the lady called me… Noah. Noah?! Tragic. That was already minus one star right there. But I kept my composure, pushed through the emotional damage, and ordered my tacos — three glorious tacos, as promised by the menu. I got to the window, heart pounding, stomach growling, dreams shimmering before my eyes. And what did I see? One. Single. Taco. I stared at it like it had personally betrayed me. My joy, my excitement, my very will to live — gone. That one lonely taco ruined what could have been the best day of my life. I ate it in silence, reflecting on how the mighty have fallen. ⭐️⭐️⭐️⭐️⭐️ would’ve been the rating… but now? You already know.
  • DP
    Divyesh Patel
    Nov 3, 2025
    1.0
    One of the worst Taco Bell’s to exist. I wouldn’t even rate them 1 star. I recently visited Taco Bell, and unfortunately, my experience wasn’t great. First off, the customer service felt really off. It seemed like the staff was dismissive and not very friendly, which made me feel uncomfortable. Another issue was the cleanliness. The bathrooms were dirty, and it really deterred me from wanting to stay and enjoy my meal. It’s disappointing to see such neglect in a place that could be so inviting. Overall, I left feeling frustrated and won't be rushing back anytime soon. I hope they can improve on these aspects because it would make a huge difference for customers
  • JP
    jay patel
    Nov 3, 2025
    1.0
    I recently visited this place and left feeling very uncomfortable. I felt that I was treated differently from other customers, and the overall experience was disappointing. I hope the management looks into this and ensures that every guest is treated with the same level of respect and courtesy.
  • HP
    Hemang Patel
    Nov 3, 2025
    1.0
    Very disappointed with this Taco Bell location. The staff were rude and unprofessional, and some even made inappropriate, possibly racist remarks. The restaurant was dirty—especially the bathroom—and the food did not meet Taco Bell’s usual standards. It’s clear this location needs serious attention from corporate management. Please retrain or replace staff to ensure proper service, cleanliness, and respect for all customers.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell in Stroudsburg?

Taco Bell in Stroudsburg operates from 9:00 AM to 1:00 AM Monday through Thursday, 9:00 AM to 2:00 AM on Friday and Saturday, and 12:00 PM to 1:00 AM on Sunday.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through open during regular hours Monday through Thursday 9:00 AM to 1:00 AM, Friday and Saturday 9:00 AM to 2:00 AM, and Sunday 12:00 PM to 1:00 AM.