Business Details
About
Mexican Restaurant
Chipotle Penn State Univ is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
716 reviews
5 stars
288
4 stars
165
3 stars
82
2 stars
39
1 star
142
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and bathrooms.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistent servings, often feeling shortchanged.
Customer Service
There were numerous reports of rude or unprofessional staff behavior, leading to negative dining experiences.
Ingredient Availability
Many customers noted that the location often runs out of key ingredients, impacting their orders.
Overall Experience
The overall sentiment was largely negative, with many customers expressing disappointment and recommending other locations.
- TSTravis StyersJan 3, 20261.0Michael McKay was rude and arrogant with me directing what angry he was holding onto at me, I’m allergic to tomatoes and I said no tomatoes and he put them on anyway then he threw the bowl in a bag and said I am not going to charge you have a wonderful day. I can’t even eat the food he gave me. Basically lead me to the door and was very rude. I truly don’t think that is the right image that this company needs working for them
- MWMichael Wissemann (Mikey W)Dec 11, 20251.0Portions keep getting smaller. The server actually shook the spoon to knock chicken off of it before putting it in my burrito. Like Thomas' review, when I asked if I could get a full scoop, someone else jumped in and said well you can charge you extra for double. The pictures don't lie. Go get more value supporting a local business. I'm sure management looks at these reviews occasionally; It'd be great to see a response. Addendum- "please contact..." response gets you in a continuous "we'd like more information" lop with 'customer service'.
- UUujauj ujuajaujOct 4, 20251.0Garbage location. No parking ever. Always crowded. Immature College kids ruin the place with trash everywhere. Unsanitary.
- RGRyan GagnonSep 7, 20255.0Old school Chipotle, when they used to have Aztec murals on the walls. This was a staple when I went to PSU.
- MAMia AkerAug 27, 20252.0This location was out of several items and did not explain before ordering and no substitute items suggested. There was very little chicken, absolutely no fajita veggies or veggies at all, and our bowls were woefully small despite trying to fill them up with what was available. It was the middle of the day, only 2 other customers besides me, and I'm just not sure what happened. Additionally, I ordered guacamole on my veggie (without veggies) bowl and did not receive any. Should've gotten a better angle on the photo, but in my hometown a Chipotle bowl is full and brimming over as you open the lid. This was not anything close. They still charged for chips and a tortilla which were ordered in desperation to think of things that would help fill up hungry college kids moving in.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in State College offer?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 116 Hiester St?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Penn State Univ?
You can place an online order via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What is Chipotle's commitment to the quality of their food?
Chipotle follows their "Food with Integrity" principles by sourcing ingredients from farms that use humane and sustainable practices, serving real, responsibly sourced food without artificial additives.
Is Chipotle Mexican Grill at Penn State Univ LGBTQ friendly?
Yes, the Chipotle location at Penn State Univ welcomes LGBTQ customers.
What nearby restaurants can I visit after dining at Chipotle Mexican Grill?
Nearby restaurants include Pita Cabana (Mediterranean and Middle Eastern cuisine), Smash Falafel (Lebanese), Bagel Crust (bagels and cafe items), and Primanti Bros. (American sandwiches).
Are there any nearby coffee shops or cafes near Chipotle in State College?
Yes, Barranquero Cafe and Yummy Cafe are nearby options for coffee and cafe dining.
What entertainment venues are close to Chipotle Mexican Grill at Penn State?
Nearby entertainment venues include Manny's Live Performance Space, which serves as a music venue and bar, and the Inspiration Mural for arts and entertainment.
How can I contact Chipotle Mexican Grill at Penn State Univ?
You can call them at +1 814-231-0442 or email at pa.1329.pennstate@chipotle.com for inquiries.